Dorrie Castillo
Victorville,CA
Summary
Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Supervisor
Cardinal Health, Individualized Care
03.2015 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Annually evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Identified individual employee's unique work styles and adapted management methods.
- Introduced team contests and goals to enhance productivity and improve employee morale.
Pharmacy Technician
Rx Relief
10.2012 - 03.2015
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
Education
No Degree - Pharmacy Technology
Everest College
Gardena, CA05.2012
Skills
- Job Assignments
- ICD-10 (International Classification of Disease Systems)
- Processes and Procedures
- Following Supervisor Instructions
- Coordinate Supplies
- Contract Management
- Supervising Employees
- Leadership
- Safe Work Methods
- Performance Tracking and Evaluations
- Coordinate Events
- Health Care System
Event Planner
For the past 8 years I have served on the Planning committee for my church's annual 3-day Carnival. My position, was organizing and planning a silent auction, raising $10k+ each year. This current year I am co-chair for the entire event including, rides, entertainment, food, raffle, etc. In total for the 3 day weekend, we have historically for the past few years (minus covid time) raised at or slightly above $100k per year, making this the number 1 fundraiser for my church.
Timeline
Supervisor
Cardinal Health, Individualized Care
03.2015 - Current
Pharmacy Technician
Rx Relief
10.2012 - 03.2015
No Degree - Pharmacy Technology
Everest College