Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dorsei Hill

Durham,North Carolina

Summary

Organized and strong communication skills with commitment to exceeding client expectations. Dedicated to consistent accuracy and proficiency when performing routine tasks and utilizes problem-solving abilities to formulate solutions to complex issues.

Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Seeking to maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

30
30
years of professional experience

Work History

Account Order Coordinator

John Deere Company
01.1990 - 01.2020

 Audit customer purchase orders for compliance with customer agreements,
programs and policies.
 Process sales through John Deere’s systems to enable accurate and timely
dealer settlements and credits, along with invoicing to end use customer
 Provide dealer channel & field team support and assistance with problem
resolution and interpretation of policy and programs
 Engage with dealers to communicate and support unique procedures associated
with quoting and submitting direct sales to CBD
 Build dealer and customer relationships through professional communication via
phone, and/or occasional personal visits and trade shows
 Contribute feedback and ideas towards continuous process improvements to
assist transactional efficiencies
 Ability to support other CBD & Government Sales business segments if needs arises.

Education

High School Diploma -

Des Moines Technical High School
Des Moines, IA
05.1978

Skills

  • Experience working in customer service or related customer-oriented environment
  • Effective organizational, interpersonal, communication, conflict resolution skills
  • Experience prioritizing work appropriately to meet business needsEffective analytical skills and attention to detail (High)
  • Proven high capacity
  • Experience working in using various Microsoft applications and strong PC skills

Timeline

Account Order Coordinator

John Deere Company
01.1990 - 01.2020

High School Diploma -

Des Moines Technical High School
Dorsei Hill