Dorsey Rousell
Summary
Accomplished CNA Supervisor with a proven track record at Caregivers Inc., enhancing patient care through effective staff management and innovative protocol implementation. Expert in healthcare regulations and patient safety, demonstrating compassionate leadership and clinical supervision skills. Achieved significant improvements in patient satisfaction and operational efficiency. Highly skilled and enthusiastic professional with more than [Number] years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Licensed in [State].
Overview
53
53
years of professional experience
1
1
Certification
Work History
CNA Supervisor
Caregivers Inc.
01.2017 - Current
- Managed scheduling, training, and supervision of CNA staff for efficient shift coverage.
- Improved patient care by implementing new protocols and procedures for CNA team members.
- Maintained high standards of care by ensuring compliance with state and federal regulations.
- Developed strong relationships with patients and their families to foster trust and understanding of treatment plans.
CNA Supervisor
Gifted Hands Health Services
06.2020 - 06.2024
- Managed scheduling, training, and supervision of CNA staff for efficient shift coverage.
- Maintained high standards of care by ensuring compliance with state and federal regulations.
- Improved patient care by implementing new protocols and procedures for CNA team members.
- Developed strong relationships with patients and their families to foster trust and understanding of treatment plans.
- Ensured quality patient care by regularly reviewing documentation and updating medical records accordingly.
- Promoted a positive work environment by fostering open communication among staff members.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Facilitated smooth transitions during shift changes by communicating pertinent information to incoming supervisors.
CNA
Wishard Hospital
10.1971 - 02.1991
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
Education
Associate of Arts - CCNA
Wishard Technical Institute
Indianapolis07.1966
High School Diploma -
Northwest High School Indianapolis
Indianapolis06.1959
Skills
- Basic Life Support
- Patient Care Coordination
- Staff Management
- Healthcare regulations
- Clinical Supervision
- Compassionate Leadership
- HIPAA Compliance
- Patient Safety
- Patient Education
- Certified in CPR/AED
- Employee Supervision
- Medication Dispensing
- HIPAA Guidelines
- Quality Control
- Personnel Management
- Medical clinical procedures
- Staff Scheduling
- Drug utilization review
- Quality Assurance Controls
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 20 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 20 staff members.
Certification
- CCNA, Wishard Hospitals -30 yrs
Timeline
CNA Supervisor
Gifted Hands Health Services
06.2020 - 06.2024
CNA Supervisor
Caregivers Inc.
01.2017 - Current
CNA
Wishard Hospital
10.1971 - 02.1991
Associate of Arts - CCNA
Wishard Technical Institute
High School Diploma -
Northwest High School Indianapolis
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