Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic

Dorsten Hills

Merritt Island

Summary

Seasoned Dock Supervisor and Terminal Security Officer with a proven track record at Allied Universal Security Services, specializing in overhauling security measures and enhancing port safety. Skilled in access control and incident reporting, I excel in fostering secure environments and streamlining screening processes. My leadership has significantly contributed to team morale and operational efficiency.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Dock Supervisor

Allied Universal Security Services
09.2024 - Current

Ensured secure access for provision trucks to cruise ships.

Overhauled security measures to safeguard vendor activities on cruise vessels.

Maintained effective communication among various entities.

Terminal Security Officer

Allied Universal Security Services
07.2020 - 09.2024
  • Maintained a safe environment for travelers by consistently enforcing airport safety regulations and protocols.
  • Managed access control systems to ensure only authorized personnel could enter restricted areas of the port.
  • Streamlined the screening process with efficient use of X-ray machines, metal detectors, and other advanced technologies.
  • Provided exceptional customer service to passengers, addressing their concerns while maintaining a professional demeanor during security procedures.
  • Protected sensitive information from unauthorized disclosure through careful handling of classified materials and adherence to confidentiality policies.
  • Reduced potential threats by promptly responding to and resolving security incidents and emergencies.
  • Enhanced port security by conducting thorough screenings and inspections of passengers, luggage, and cargo.
  • Improved overall port safety by participating in regular training exercises to stay current on emerging threats and security best practices.
  • Promoted an inclusive and welcoming port environment by addressing the needs of diverse passengers, including those with disabilities or special requirements.
  • Collaborated with law enforcement agencies on investigations, ensuring smooth coordination and efficient information sharing.
  • Contributed positively to team morale by fostering an atmosphere of mutual support and open communication among colleagues.
  • Conducted routine patrols around airport premises, identifying any vulnerabilities or safety hazards requiring immediate attention.
  • Mitigated potential disruptions to airport operations by skillfully deescalating tense situations involving agitated or uncooperative individuals.
  • Elevated situational awareness through diligent surveillance of CCTV cameras, proactively identifying unusual activities or behaviors indicative of potential threats.
  • Assisted in preventing unauthorized access to secure areas through vigilant monitoring and enforcement of access control measures.
  • Supported ongoing risk assessments by providing detailed reports on observed incidents or concerning trends within the airport environment.
  • Collaborated effectively with Embarkation staff members to facilitate a seamless passenger experience while prioritizing security measures.
  • Detected potential risks by performing meticulous document checks, verifying passenger credentials and travel documents for authenticity.
  • Responded effectively to security incidents and provided guidance regarding security procedures.
  • Performed pat-downs to look for unauthorized materials and weapons.
  • Attended daily briefings with supervisors to discuss issues with security screening processes.
  • Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
  • Manually screened passengers unable to pass through metal detectors or who triggered alarms.
  • Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
  • Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
  • Operated X-ray screening machines and tools to screen people, containers, and personal belongings for potential hazards and weapons.

Terminal Security Officer

American Guard Services
03.2015 - 07.2020

Same as previous job

Education

High School Diploma -

Nicolaus Fey Schule
Wiesentheid Germany

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • Access control
  • Patrol operations

Certification

Security Officer license

Facility Security Officer for Port Operations

Additional Information

Secured a great work relationship with all vendors and party's envovled

Languages

German
Full Professional

Timeline

Dock Supervisor

Allied Universal Security Services
09.2024 - Current

Terminal Security Officer

Allied Universal Security Services
07.2020 - 09.2024

Terminal Security Officer

American Guard Services
03.2015 - 07.2020

Security Officer license

Facility Security Officer for Port Operations

High School Diploma -

Nicolaus Fey Schule
Dorsten Hills