dory birindwa
Coralville,Iowa
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Childcare for Carmody Household
Household Employer
05.2024 - Current
- Cultivated a welcoming atmosphere in the home by maintaining cleanliness standards, anticipating family needs, and providing exceptional service.
- Facilitated smooth transitions during moves or renovations by packing/unpacking belongings efficiently and organizing new spaces effectively.
- Monitored household inventory levels, proactively replenishing supplies and groceries to avoid shortages or waste.
- Managed budgets for groceries, supplies, and other household expenses to help families maintain financial goals.
- Fostered positive relationships with household members by actively listening to their needs and preferences, adapting services accordingly.
- Provided childcare assistance, ensuring a safe and nurturing environment for children while parents were away from home.
- Supported busy families with timely completion of errands, grocery shopping, and appointment scheduling.
- Improved household efficiency by organizing and executing daily tasks, including cleaning, laundry, and meal preparation.
- Enhanced family''s quality of life through meticulous housekeeping and attention to detail in maintaining a clean and organized home.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Caregiver
Private Employment
08.2023 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Field Practicum Placement
Young Parents Network
01.2024 - 05.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Explored new technologies and approaches to streamline processes.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Field Practicum Placement
Catherine McAuley Center
01.2023 - 12.2023
- Completing the 156-hour Foundation Field Placement working with refugees and immigrants from the continent of Africa who have just arrived in America
- Activities I engaged in include:
- Complete Cultural Orientation Assessment with clients
- Organized client files in the folder cabinets in alphabetical order
- Observed meetings with clients
- Participate in weekly staff meetings
- Attend community meetings
- Documented notes on Salesforce that describe my supervisor's work with her clients
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Door Dasher
Doordash
07.2022 - 01.2023
- Improved customer satisfaction by providing timely and accurate deliveries.
- Developed and maintained professional relations between customer, store personnel, and company.
- Enhanced communication with customers through proactive updates on order status.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Maintained excellent ratings by consistently delivering orders in a professional manner.
- Provided exceptional customer service, greeting patrons warmly upon arrival for enhanced rapport building.
- Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
- Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
- Navigated efficiently through various delivery routes for expedited service.
Crew Member
McDonalds
07.2018 - 04.2022
- Collaborated with team members to complete orders.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Education
Bachelor of Arts - Social Work
Mount Mercy University
Cedar Rapids, IA05.2024
Catherine McAuley Center
Cedar Rapids, IA12.2023
Associate of Arts Degree -
Kirkwood Community College
Cedar Rapids, IA05.2022
Skills
Respectful and Compassionate
Time Management
Problem-Solving
Dependable and Responsible
Patient Care
Multitasking and Organization
Emotional Support
Meal Preparation
Strong Ethics
Relationship Building
Flexible Schedule
Verbal and written communication skills
Certification
- Acceptance to the Social Work Major, Spring 2023
- Dependent Adult Abuse Mandatory Reporter Training, Summer 2023
- Child Abuse Mandatory Reporter Training, Summer 2023
Field Practicum Placement
Catherine McAuley Center, Cedar Rapids, IA, 12/23, Completing the 156-hour Foundation Field Placement working with refugees and immigrants from the continent of Africa who have just arrived in America., Complete Cultural Orientation Assessment with clients, Organized client files in the folder cabinets in alphabetical order, Observed meetings with clients, Participate in weekly staff meetings, Attend community meetings, Documented notes on Salesforce that describe my supervisor's work with her clients
Volunteer Experience
Catherine McAuley Center, August 2022- December 2022, 20-hour Volunteer for Social Work Practice 1
References
- Abby Freese, Resource Navigator, Abbyf@cmc-cr.org
- Susan Roeder, Private Employer, 319-331-9625
- Rose Longoria, Manager, 319-573-2953
- Daniela Leon Osorio, Household Employer, 214-425-9506
Languages
Swahili
Limited Working
Timeline
Childcare for Carmody Household
Household Employer
05.2024 - Current
Field Practicum Placement
Young Parents Network
01.2024 - 05.2024
Caregiver
Private Employment
08.2023 - Current
Field Practicum Placement
Catherine McAuley Center
01.2023 - 12.2023
Door Dasher
Doordash
07.2022 - 01.2023
Crew Member
McDonalds
07.2018 - 04.2022
Bachelor of Arts - Social Work
Mount Mercy University
Catherine McAuley Center
Associate of Arts Degree -
Kirkwood Community College
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