Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

DORY PARTEN

WACO,United States

Summary

Experienced business professional with a proven track record of delivering impactful business solutions. Skilled in problem-solving, process optimization, and strategic planning. Strong emphasis on fostering team collaboration and achieving measurable results while adapting to changing needs. Recognized for effective communication, analytical thinking, and technical proficiency.

Overview

14
14
years of professional experience

Work History

Business Solutions Specialist

Heart Of Texas Workforce Solution (Serco of Texas)
03.2024 - Current

1. Employer Engagement & Relationship Management

Develop and maintain strong relationships with local employers to understand their workforce needs.

Promote the value proposition of Workforce Solutions services to the business community, including resources like on-the-job training and apprenticeship programs.

Collaborate with economic development organizations, chambers of commerce, and educational institutions to support regional workforce initiatives.

2. Customized Talent Solutions

Design and deliver tailored talent development and sourcing solutions based on employer specifications.

Educate and recruit employers for participation in workforce programs such as registered apprenticeships and customized training initiatives.

Lead efforts to identify, pre-screen, and match job-ready candidates with business demand, ensuring alignment between job seeker skills and employer requirements.

3. Labor Market Analysis & Strategy Development

Review labor market information (LMI) and supplement with intelligence from employers and industry associations to identify high-demand sectors.

Convene and direct industry advisory boards to design business solutions and place client inventory effectively.

Develop strategic plans to address workforce gaps and support economic growth within the community.

4. Event Coordination & Outreach

Plan and execute recruitment and hiring events to connect employers with qualified candidates.

Conduct outreach activities to promote workforce services and engage with potential business partners.

Represent the organization at community events, job fairs, and industry meetings to enhance visibility and foster partnerships.

5. Data Management & Reporting

Maintain accurate records of employer interactions, job postings, and candidate referrals using workforce management systems.

Monitor and report on key performance indicators (KPIs) to assess the effectiveness of business solutions and identify areas for improvement.


General Manager

Absolute Beauty/beauty Brands
12.2019 - 03.2024
  • Drive year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.
  • Managed budget implementations, employee evaluations and contract details.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
  • Set and conveyed recruitment goals to downstream staff.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Recruited top talent to maximize profitability.

Center Director

Sylvan Learning Center
06.2019 - 12.2019
  • Kept facility in compliance with all applicable standards and laws.
  • Cultivated and strengthened relationships with children and families.
  • Fostered caring and safe environment for children and parents.
  • Recruited and developed solid team of professionals to Tutor children each day.
  • Delegated daily tasks to employees, streamlining daily progress and efficiency.
  • Managed team of employees, overseeing hiring, training and professional growth of employees.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.

Area Manager

Michael Kors
09.2018 - 05.2019
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Dedicated to expanding client bases by building lasting relationships.
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Directed workforce planning, customer retention and customer service management for multiple locations.
  • Drove revenues and team morale by developing and deploying sales contests.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Wrote production reports to help senior leadership make accurate operational plans and decisions.

General Manager

Forever 21
11.2015 - 09.2018
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Scheduled meetings with supervisors to identify business obstacles, establish financial goals and tailor products to individual markets.
  • Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.

General Manager

Maurices
04.2011 - 06.2018
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Maintained extensive knowledge of company products and services.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Evaluated performance against goals and implemented appropriate development plans.
  • Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
  • Recruited and hired top-level talent to add value and expertise to sales department.
  • Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities.

Education

Bachelor of Science - Chemistry/Pharmacy

Universidad Nacional Autonoma De Honduras
11.2005

Skills

  • Team Leadership
  • Staff Scheduling
  • Budget Control
  • Customer Service Management
  • Verbal and Written Communication
  • Recruitment and Hiring
  • Performance Assessment
  • Business Leadership
  • Training Management
  • Customer Relations

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Business Solutions Specialist

Heart Of Texas Workforce Solution (Serco of Texas)
03.2024 - Current

General Manager

Absolute Beauty/beauty Brands
12.2019 - 03.2024

Center Director

Sylvan Learning Center
06.2019 - 12.2019

Area Manager

Michael Kors
09.2018 - 05.2019

General Manager

Forever 21
11.2015 - 09.2018

General Manager

Maurices
04.2011 - 06.2018

Bachelor of Science - Chemistry/Pharmacy

Universidad Nacional Autonoma De Honduras
DORY PARTEN