Dosbol Nurkatov
Alexandria,VA
Overview
15
15
years of professional experience
Work History
Managing Director, Chief Executive Underwriter
JCS Centras Insurance
Almaty
01.2018 - 12.2020
- Increased company's income by 9% by optimizing company's business processes by 30% after its automation
- Automated budgeting process, optimized Company's motivation policy (three-level employee motivation)
- Unified underwriting and reinsurance policy in sister company, optimized business processes by 20%
- Combined underwriting and reinsurance departments of two companies and streamlined process - one for two companies
- Aligned department vision, goals and objectives with company strategy to achieve consistently high results
- Negotiated new annual contracts and service agreements with vendors to achieve prime pricing
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover
- Established personnel performance metrics to encourage efforts toward common goals.
Department Director (Underwriting Department)
JCS Centras Insurance
Almaty
03.2013 - 01.2018
- Reached balance of portfolio of insurance risks (increased corporate clients from 45% to 70%; low-loss products from 32% to 50%)
- Improved product line - introduced first on-line insurance product in Kazakhstan
- Motivated, developed and promoted employees to take on new levels of responsibility within underwriting department
- Expanded operations take on underwriting while increasing efficiency, employee satisfaction and profitability
- Set scheduled, delegated assignments and monitored performance against goals
- Developed, updated and implemented policies and procedures
- Established team priorities, maintained schedules and monitored performance
- Directed training and retraining of employees to boost performance and enhance business results
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources
- Defined clear targets and objectives and communicated to other team members
- Supervised site investigations, reported issues and escalated those that required further assistance.
Department Deputy Director (Underwriting Department)
JCS Centras Insurance
Almaty
03.2012 - 03.2013
- Contributed to short- and long-term strategic planning and identified potential new markets, lines of business and funding opportunities
- Delivered data outcomes to internal and external staff to drive continuous improvement and client engagement
- Negotiated and administered vendor contracts in strict compliance with corporate policy and procedures
- Liaised between organization and affiliates and managed networking relationships with funders, partners and vendors
- Improved coordination and communications across organization to increase operational efficiency in 30%
- Directed underwriting program operations and future plans
- Participated in risk assessment analysis for all new lines of business and for continuation of existing lines of business
- Modernized operations with strategic process improvements
- Determined agenda, developed plans and oversaw implementation of programs and updates
- Analyzed impacts of regulatory changes on operations and developed mitigation plans
- Assisted senior leadership in managing all aspects of operations
- Networked with local and regional businesses to promote partnerships and drive growth
- Kept operations responsive and agile with proactive troubleshooting and problem-solving of routine and complex concerns.
Department Deputy Director, Lead Underwriter
JCS Amanat Insurance
Almaty
01.2010 - 03.2012
- Automated and approved underwriting business process
- Monitored underwriting teams performance and provided mentoring to achieve personal and department production goals
- Controlled loss by assessing risk, conducting system analysis and recommending policy solutions
- Reviewed applications for insurance coverage and reports from loss control specialists to determine risks
- Examined potential loss stemming from catastrophe, severity or frequency of possible loss
- Analyzed credit, income, compliance, title documents and appraisals during underwriting process
- Calculated group and individual renewal rates based on customers background, industry and demographic information
- Updated product line (5 new products for property liability insurance) - sales growth by 24% annually
- Supported review and acceptance or denial of new or renewal business
- Met with customers, agents and brokers to negotiate coverage, price and service delivery
- Coordinated with internal stakeholders to initiate marketing strategies and meet market penetration and business growth objectives
- Identified audit risks, prepared budgets and coordinated with management and audit team in preparing related reports
- Initiated comprehensive account assessments to check viability, stability and profitability of business operations.
Lead Underwriter
JCS Insurance Company SAYA
Almaty
03.2010 - 08.2010
- Supported review and acceptance or denial of new or renewal business
- Controlled loss by assessing risk, conducting system analysis and recommending policy solutions
- Reviewed applications for insurance coverage and reports from loss control specialists to determine risks
- Identified portfolio risks resulting from client's underlying business practices, underwriting investigations or fraud exposure
- Assisted Deputy Chairman of the board by calculating group and individual renewal rates based on customers' background, industry and demographic information
- Researched and developed loss control support resources
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Head of Risk Assessment Department
JCS Insurance Company BTA Insurance
Almaty
01.2008 - 03.2010
- Structured underwriting business process
- Updated product line (Business plan for 3 insurance products) - sales growth by 30% annually
- Balanced risk portfolio is 50/50 of low/high loss-making products and clients
- Developed short-term goals and long-term strategic plans to improve risk control and mitigation
- Advised senior managers on policy strategies for reducing liability and preventing losses
- Reviewed contracts and agreements to identify potential risks and ideal mitigation strategies
- Investigated allegations to check validity and recommend actions to minimize risk.
Insurance Underwriter
JCS Insurance Company BTA Insurance
Almaty
03.2006 - 01.2008
- Assisted Lead Underwriters by calculating group and individual renewal rates based on customers' background, industry and demographic information
- Examined potential loss stemming from catastrophe, severity or frequency of possible loss
- Met with customers, agents and brokers to negotiate coverage, price and service delivery
- Identified portfolio risks resulting from client's underlying business practices, underwriting investigations or fraud exposure
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Carried out day-day-day duties accurately and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- Maintained energy and enthusiasm in fast-paced environment
- Proved successful working within tight deadlines and fast-paced atmosphere
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Developed and maintained courteous and effective working relationships.
Timeline
Managing Director, Chief Executive Underwriter
JCS Centras Insurance
01.2018 - 12.2020
Department Director (Underwriting Department)
JCS Centras Insurance
03.2013 - 01.2018
Department Deputy Director (Underwriting Department)
JCS Centras Insurance
03.2012 - 03.2013
Lead Underwriter
JCS Insurance Company SAYA
03.2010 - 08.2010
Department Deputy Director, Lead Underwriter
JCS Amanat Insurance
01.2010 - 03.2012
Head of Risk Assessment Department
JCS Insurance Company BTA Insurance
01.2008 - 03.2010
Insurance Underwriter
JCS Insurance Company BTA Insurance
03.2006 - 01.2008
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