Doshena Fitz
7920 W Glendale Ave Glendale,AZ
Summary
At USPS Postal Service, I excelled in managing high-volume mail periods with precision, significantly reducing delivery errors through meticulous sorting and categorization. My expertise in automated mail processing and exceptional customer service skills ensured efficient and accurate mail distribution, demonstrating my ability to multitask and maintain composure under pressure.
Highly efficient individual well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
12
12
years of professional experience
Work History
Clerk
USPS Postal Service
12.2012 - 10.2024
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Reduced delivery errors by diligently sorting and categorizing mail according to recipient names, departments, and zip codes.
- Processed and organized incoming mail for distribution to appropriate departments.
- Managed high-volume mail periods effectively, ensuring that all incoming and outgoing items were processed in a timely manner.
- Operated postage meters, mail sealers and labeling machines.
- Operated postal machines, including postage meters and mail-processing machines.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Checked parcels were securely sealed to eliminate losses.
- Provided exceptional customer service by courteously and professionally addressing questions or concerns from customers regarding mail services.
Education
High School Diploma -
Summit High School
Fontana, CA05-2010
Skills
- Customer service skills
- Handling and sorting mail
- Package handling
- Retail sales
- Automated mail processing proficiency
- Patience and composure
- Multitasking and organization
- Cash handling
Timeline
Clerk
USPS Postal Service
12.2012 - 10.2024
High School Diploma -
Summit High School
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