Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dost Mohammad Totakhil

Dost Mohammad Totakhil

Federal Way,WA

Summary

Dynamic professional with a proven track record at ERMC, excelling in guest relations and safety awareness. Recognized for effectively resolving complaints and maintaining high cleanliness standards. Skilled in child supervision and flexible in adapting to various roles, ensuring a welcoming environment while prioritizing safety and service excellence.

Overview

7
7
years of professional experience

Work History

Cabin Leader

ERMC
09.2022 - Current
  • Resolved guest complaints quickly and professionally, restoring their confidence in the quality of our services.
  • Adhered strictly to environmental guidelines by minimizing waste generation during daily duties within the cabin area effectively.
  • Participated in regular training sessions to stay current on industry trends and enhance customer service skills further.
  • Coordinated with housekeeping staff to maintain high standards of cleanliness in all cabins at all times.

Security Officer

Annex
04.2018 - 04.2021
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Picking

Gate Gourmet
04.2022 - 09.2022

Education

High School
Paktia Afghanistan
06.2015

Skills

  • Flexibility
  • Child supervision
  • Safety awareness
  • Housekeeping

Languages

Pashto and English
Limited Working

Timeline

Cabin Leader

ERMC
09.2022 - Current

Picking

Gate Gourmet
04.2022 - 09.2022

Security Officer

Annex
04.2018 - 04.2021

High School

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Dost Mohammad Totakhil