Do Trong Phuc Huynh
DALLAS,TX
Summary
Driven entrepreneur with a passion for innovation and a vision to revolutionize the US landscape through transformative ideas and unwavering determination.
Overview
4
4
years of professional experience
Work History
Owner/Founder
Neko Hats LLC
08.2020 - Current
- Managed day-to-day Business Operations: Responsible for overseeing all aspects of the whole business.
- Inventory Management: Maintaining accurate inventory levels for all tool brands, including Milwaukee, Dewalt, Makita, Ridgid, and Ryobi.
- Customer Service: Resolving customer issues effectively to maintain customer satisfaction and loyalty.
- Sales and Marketing Strategies: Developing and implementing effective sales and marketing strategies to drive revenue and increase market share.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Supervisor of Distribution Operations
Metro Uniforms
09.2019 - 12.2020
- Effectively managed and supervised a team of 8 employees to ensure efficient and productive operations during 1st shift.
- Proactively handled shipping and receiving tasks using ShipWorks application, ensuring timely order fulfillment and accurate inventory management.
- Provided new employee training, including on-boarding, product knowledge, and system training, to ensure seamless integration into team.
- Efficiently handled customer returns, processing refunds, issuing replacements, and maintaining customer satisfaction.
- Conducted regular stock checks to maintain accurate inventory levels and identify potential stockouts.
- Managed company website, ensuring up-to-date product information, accurate pricing, and a user-friendly experience for online customers.
- Collaborated with management to develop and implement operational improvements, contributing to increased productivity and cost savings.
- Demonstrated exceptional problem-solving skills, effectively resolving customer issues and handling unexpected challenges.
- Maintained positive and supportive work environment, fostering teamwork and employee engagement.
Education
Bachelor of Science - Civil Engineering
The University of Texas At Arlington
Arlington, TX05.2023
Associate of Science - Civil Engineering
Richland College
Dallas, TX05.2018
Skills
- ArcGIS, AutoCAD, Trimble SketchUp Pro
- Microsoft Office: Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams
- Stormwater Management
- Hydraulic Design
- Drainage Design
- Construction Management
- Design Development
- Land Development
- Cost Estimates
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
Spanish
Elementary
Timeline
Owner/Founder
Neko Hats LLC
08.2020 - Current
Supervisor of Distribution Operations
Metro Uniforms
09.2019 - 12.2020
Bachelor of Science - Civil Engineering
The University of Texas At Arlington
Associate of Science - Civil Engineering
Richland College
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