Proficient team leader with in-depth understanding of the principles of health and wellness, as well as proven program management abilities. Highly organized and systematic with an in-depth understanding of best practices, standards and compliance requirements of the field.
Overview
18
18
years of professional experience
Work History
Wellness Specialist Coordinator
STATE OF GEORGIA, DEPARTMENT OF HUMAN SERVICES
Atlanta, GA
08.2017 - Current
Collaborate with Regional and County Directors to share strategies implemented to close gaps and improve Child and Family Services Review (CFSR) outcome.
Conducted group wellness presentations for classes up to 40 participants
Participate in local Child and Family Service Plan (CFSP) and Child and Family Service Review (CFSR) Implementation Teams
Work closely with Independent Living Coordinators (ILS) and external partnership to close medical coverage gaps for older youth and young adults transitioning out of foster care
Built productive relationships with external/internal agencies and organizations in order to meet needs of children involved with DFCS and prevent duplication of services
Monitor program performance/Data Tracking/Trends Analysis
Partner with Amerigroup, Department of Community Health (DCH), Department of Public Health (DPH) Rev Max, Care Coordination and Treatment Unit (CCTU, and other community stakeholders to address wellbeing needs of youth in care
Analyze and distribute psychotropic medications and significant health conditions reports
Coordinate consultations and staffing's with DHS Medical Director
Assist in addressing barriers or gaps in medical coverage
Work in close partnership with SS Supervisors and Administrators to build knowledge base to support work and practice of frontline workers
Assisted and documented development and implementation of long and short-term goals for service recipient
Partner with frontline staff, county and regional leadership to provide support, assessment, consultation, tracking, and quality monitoring to ensure wellbeing needs of youth are being met.
Collected and tracked information about participation and outcomes of individual programs.
Managed health fair activities to expose children and families to health and wellness businesses.
Developed wellness programs targeted on specific groups and areas of wellness.
SOCIAL SERVICES SUPERVISOR
CLAYTON COUNTY, OF FAMILY AND CHILDREN SERVICES
Jonesboro, GA
11.2015 - 08.2017
Address Child and Family Services Review (CFSR) with assigned case managers
Collects evidence, interviews witnesses and prepares necessary reports according to rules and regulations, state and federal laws
Compiles records and prepares reports; performs follow-up to determine status of client's case
Coordinates and monitors children in out-of-home placements and in-home intervention
Developed case plans that effectively utilize community resources to meet needs of individual custodial client
Coordinates and monitors services, including comprehensive tracking of client's activities
Develops case plans that effectively utilize community resources to meet needs of individual custodial client.
Oversaw about 10 staff development through in-depth trainings, workshops, seminars and other learning opportunities.
Referred families to shelters, legal resources and educational programs.
Recruited, interviewed and hired staff members offering exceptional talent and brought great skills to team.
Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Demonstrated respect, friendliness and willingness to help wherever needed.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Proved successful working within tight deadlines and fast-paced atmosphere.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Offered friendly and efficient service to customers, handled challenging situations with ease.
SOCIAL SERVICES CASE MANAGER
DEKALB COUNTY, OF FAMILY AND CHILDREN SERVICES
Decatur, GA
09.2014 - 10.2015
Initiates timely, face-to-face responses to screened-in reports of alleged child maltreatment and conducts assessments that identify and address safety concerns
Initiates timely, face-to-face responses to screened-in reports of alleged child maltreatment and conducts assessments that identify and address safety concerns
Partners with children and parents in development and utilization of Family Functioning Agreement, Action Plan, and Family Plan to achieve desired individual and family-level outcomes
Assisted clients in accessing services and benefits by providing education and information about community resources, successfully assisting several children and their families in acquiring needed aid.
Cultivated positive, trusting relationships with clients and community providers to promote effective coordination of resources.
Gathered information from mental and physical health and educational records to make recommendations and determine appropriate care plans.
Identified community resources to support clients.
Used evidence-based practices such as motivational interviewing to create individualized service plans for children and their families.
Used DHS SHINES software and to create and prepare family case plans reports and documentation.
Prepared about 20 court reports for courts monthly and participated in several Juvenile court proceedings
Referred clients and researched services that provided for individual needs and determined best options based on need and location.
Facilitated communication between agencies about best practices to create comprehensive care system and eliminate barriers to client support.
Provided families and children with language Interpretation line to their preferred language to support them with language barriers.
Exercised best practices when working with children of all ages, utilizing child psychology tenets to support diverse populations of youth.
Connected clients with services in preferred language to provide sense of ease throughout care experience.
SOCIAL SERVICES CASE MANAGER
DOUGLAS COUNTY, OF FAMILY AND CHILDREN SERVICES
Douglasville, GA
03.2004 - 08.2014
Initiates timely, face-to-face responses to screened-in reports of alleged child maltreatment and conducts assessments that identify and address safety concerns
Partners with children and parents in development and utilization of Family Functioning Agreement, Action Plan, and Family Plan to achieve desired individual and family-level outcomes
Identifies physical, educational, and mental/behavioral health needs of children, parents, and foster parents and ensures identified needs were effectively addressed.
Assisted clients in accessing services and benefits by providing education and information about community resources, successfully assisting several families and children in acquiring needed aid.
Cultivated positive, trusting relationships with clients and community providers to promote effective coordination of resources.
Gathered information from mental and physical health and educational records to make recommendations and determine appropriate care plans.
Used evidence-based practices such as motivational interviewing to create individualized service plans for children and their families.
Prepared about 20 court reports for courts monthly and participated in several Juvenile court proceedings.
Referred clients and researched services that provided for individual needs and determined best options based on need and location.
Facilitated communication between agencies about best practices to create comprehensive care system and eliminate barriers to client support.
Provided language interpretation line to support clients with language barriers.
Assessed programs provided both by Department of Family and Children Services and outside agencies to assure assembly of high-quality care teams.
Exercised best practices when working with children of all ages, utilizing child psychology tenets to support diverse populations of youth.
Connected clients with services in preferred language to provide sense of ease throughout care experience.
Education
Master's of Social Work Degree - Social Work
Simmons College
Boston, MA
01.2018
Bachelor of Arts - SOCIAL WORK
Rutgers, The State University of New Jersey
New Brunswick, NJ
05.1999
High School Diploma -
Our Lady of Good Counsel High School
Newark, New Jersey
06.1990
Skills
CPR and First Aid Certified
Nonviolent Crisis Intervention (CPI) certified
Client Relations Skills
Office Equipment
Health and Wellness Education
Wellness Coordination
Special Projects
Wellness Strategies
Critical Thinking
Company Guidelines
Wellness Services
Group Presentations
Training and Development Skills
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Collaborated with team of ten in the development of Health Clinic and Data project.
Fiscal Operations Supervisor at Department of Human Services State of GeorgiaFiscal Operations Supervisor at Department of Human Services State of Georgia