Dotto Christina Shimba
Seattle,WA
Summary
Highly motivated and adaptable professional with a robust background in customer service, administrative support, and security management. Proven track record in delivering exceptional service while effectively managing sensitive situations. Strong communicator with the ability to foster positive relationships across diverse cultures. Seeking to leverage my skills and experiences as a Consular Associate to facilitate effective consular services and enhance client experience Skilled professional competent in conducting patrols, monitoring entrances and escorting visitors to maximize building security. Good report writing, recordkeeping and multitasking abilities with solid history of success at and facilities. Keen to offer several years of experience and take on challenging new role.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Security Specialist
SECURITAS
Seattle, WA
01.2023 - Current
- Ensured secure visitor access through effective safety escort services while maintaining professional rapport.
- Adhered to patrol schedules, reinforcing consistent security presence throughout property.
- Identified emergency situations through acute observation and responded promptly to alarms.
- Escorted unauthorized individuals off premises after warning violators of rule infractions.
- Provided assistance to employees, visitors, and customers with professionalism and courtesy.
- Monitored security cameras and CCTV for suspicious activity, initiating appropriate responses.
- Developed and enforced security policies to safeguard organizational assets and prevent breaches.
- Managed installation and maintenance of physical security equipment, ensuring optimal functionality.
Fashion Industry Roles
Various Events
Seattle, WA
01.2021 - 01.2024
- Showcased adaptability and confidence at multiple fashion events while managing diverse client interactions.
- Contributed innovative solutions that enhanced team performance and project outcomes.
- Collaborated effectively with team members to meet deadlines and achieve project objectives.
- Engaged cross-functional teams to drive goal attainment across projects.
- Maintained up-to-date knowledge through continuing education and advanced training initiatives.
- Achieved goals through successful collaboration with a diverse group of coworkers, addressing product-related issues.
Security Specialist
Allied Universal
Seattle, WA
03.2021 - 01.2023
- Conducted comprehensive investigations and maintained detailed documentation on safety and security compliance.
- Monitored surveillance systems to identify potential security incidents, coordinating with law enforcement as necessary.
- Provided exemplary escort services for visitors, ensuring secure access while fostering strong rapport.
- Executed routine patrols to detect potential security risks throughout premises.
- Responded promptly to alarms and incidents, liaising with law enforcement when required.
- Documented all security activities and incidents for accurate reporting.
- Collaborated with team members to formulate effective emergency response plans.
- Gathered data from logs and reports to identify security vulnerabilities.
Warehouse Associate
Amazon
Kent, WA
04.2020 - 02.2021
- Facilitated receipt, processing, and organization of merchandise in fast-paced environment.
- Implemented organizational strategies that enhanced warehouse operations and inventory management.
- Operated material handling equipment to optimize efficiency during warehouse tasks.
- Collaborated with team members to ensure timely fulfillment of orders.
- Loaded and unloaded shipments while strictly adhering to safety protocols.
- Maintained cleanliness and organization of work area throughout shifts.
- Utilized warehouse management systems for effective tracking of inventory movements.
Airbnb Host and Manager
Self-Employed
Dar es salaam, Tanzania
01.2017 - 09.2019
- Managed all aspects of Airbnb rental, overseeing bookings, guest communications, and travel arrangements.
- Achieved 95% positive review rating through exceptional customer service and attention to guest needs.
- Coordinated property maintenance and cleaning services to ensure pristine condition for guests.
- Resolved guest issues promptly to guarantee satisfaction during stays.
- Developed detailed property listings to attract potential guests effectively.
- Implemented pricing strategies that optimized occupancy rates and revenue generation.
- Curated local area guides to enhance guest experiences and recommendations.
- Maintained organized tracking system for bookings, payments, cancellations, and reviews.
Office Administrator
Egg Energy Company
Iringa, Tanzania
05.2013 - 08.2017
- Managed daily administrative operations, enhancing efficiency across office tasks.
- Handled client inquiries and provided timely support, fostering strong relationships.
- Coordinated scheduling and logistics for team meetings and events, ensuring smooth execution.
- Developed office procedures that optimized workflow efficiency and productivity.
- Organized company records and documentation, maintaining accurate filing systems.
- Trained new staff on administrative protocols and software usage to ensure consistency.
- Processed invoices promptly according to established guidelines, avoiding delays.
- Monitored maintenance contracts for office equipment, guaranteeing regular servicing.
Education
Some College (No Degree) - Airline Cabin Crew Management
Nairobi Aviation College
Nairobi, Kenya01-2012
Certificate of Secondary Education -
St. Margareth Girls Secondary School
Tanzania01.2010
Skills
- Interpersonal Communication: Exceptional ability to build relationships and communicate effectively with individuals from diverse backgrounds
- Crisis Management: Competent in handling sensitive situations and providing support under pressure
- Customer Service Excellence: Dedicated to providing high-quality service and ensuring client satisfaction
- Cultural Competence: Experienced in working with multicultural teams and understanding diverse perspectives
- Organizational Skills: Strong capabilities in managing multiple tasks, logistics, and administrative duties with precision
- Threat analysis
- Application security
- Intrusion detection
- Risk management
- Digital forensics
- Clearance management
- Data protection
- Social engineering
- Physical security
- Personnel protection
- Incident response
- Entrance control
- Grounds security
- Vulnerability assessment
- Emergency response
- CCTV monitoring
- Two-factor authentication
- Identity management
- Security policy development
- Access control
- IT security
- Bag checking
- Access management
- Write reports
- Cooperative attitude
- Multitasking
- Written communication
- Physical stamina
- Task prioritization
- Security team coordination
- Monitor CCTV
- Crowd control
- Reliable and responsible
- Theft prevention
- Access systems and patrol
- Access control procedures
- Punctuality
- Security needs assessment
- Defensive tactics
- Dispatch
- Public safety
- Communication skills
- Teamwork
- Problem-solving abilities
Websites
Certification
- STOP THE BLEED Online Course (Theory Portion) WHS Learning Content Completion Date: 2024-05-28
- Corporate Security Training Amazon Corporate Security - Proud to Protect Amazon - Global, 2023-09-05 Welcome to the Guardforce - Global, 2023-07-28 Effective Challenge Conversations - Global, 2024-03-20
- De-Escalation Best Practices Certificate Amazon, 2023-04-13
- Safety Ambassador 101 Global EHS Training Management, 2023-03-22 Global EHS Awareness Training for Building Occupant/Hybrid Employees Amazon, 2023-12-05
References
Available upon request.
Accomplishments
- i recerved an award as an employee of the month
Timeline
Security Specialist
SECURITAS
01.2023 - Current
Security Specialist
Allied Universal
03.2021 - 01.2023
Fashion Industry Roles
Various Events
01.2021 - 01.2024
Warehouse Associate
Amazon
04.2020 - 02.2021
Airbnb Host and Manager
Self-Employed
01.2017 - 09.2019
Office Administrator
Egg Energy Company
05.2013 - 08.2017
Some College (No Degree) - Airline Cabin Crew Management
Nairobi Aviation College
Certificate of Secondary Education -
St. Margareth Girls Secondary School
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