Summary
Overview
Work History
Education
Skills
Timeline
Generic

Doua Nzong Char

Sacramento,CA

Summary

Senior Massage Therapist with comprehensive background in therapeutic techniques and client care. Demonstrated success in alleviating pain and improving mobility through tailored massage treatments. Proven expertise in deep tissue and Swedish massage, fostering client trust and satisfaction.

Overview

17
17
years of professional experience

Work History

Senior Massage Therapist

Thunder Valley Casino And Resort
03.2015 - Current
  • Established a loyal client base by delivering consistent high-quality massages and exceptional customer service.
  • Mentored junior therapists, sharing expert knowledge and fostering an environment of professional growth.
  • Reduced muscle tension and stress levels in clients by utilizing relaxation techniques like Swedish Massage.
  • Utilized various tools such as hot stones and aromatherapy oils to enhance the overall massage experience for clients.
  • Streamlined appointment scheduling, ensuring timely services and maximizing daily efficiency.
  • Promoted self-care for clients, providing recommendations on stretches and strengthening exercises to maintain optimal health between appointments.
  • Enhanced overall wellness for clients through the application of advanced massage techniques, such as deep tissue and sports massage.

Administrative Assistant

Motion Textile
04.2013 - 02.2015
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.

Server

Zen Sushi
06.2008 - 02.2013
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Education

No Degree - General Studies

Sacramento City College
Sacramento, CA

Massage Therapist - Massage Therapist

Bryan College
Gold River, CA
06-2011

Skills

  • Prenatal massage
  • Advanced massage techniques
  • Spa treatment expertise
  • Trigger point therapy
  • Aromatherapy integration
  • Hot stone massage experience
  • Deep tissue expertise
  • Swedish massage
  • Relationship building and management
  • Customer consultation

Timeline

Senior Massage Therapist

Thunder Valley Casino And Resort
03.2015 - Current

Administrative Assistant

Motion Textile
04.2013 - 02.2015

Server

Zen Sushi
06.2008 - 02.2013

No Degree - General Studies

Sacramento City College

Massage Therapist - Massage Therapist

Bryan College

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Doua Nzong Char