Dedicated and adaptable professional with experience in customer service, valet operations, mentorship, and environmental services. Highly skilled in multitasking, leadership, and maintaining exceptional service standards. Adept at streamlining processes, ensuring safety, and fostering positive client interactions. Fluent in English and Haitian Creole with strong proficiency in Microsoft Excel and Word.
Greet guests warmly, ensuring a seamless and welcoming valet experience.
• Park and retrieve vehicles safely, maintaining organization in high-traffic areas.
• Assist guests with luggage, directions, and information about local attractions.
• Manage ticketing and payment procedures with accuracy and efficiency.
• Maintain order in the valet lot to ensure operational efficiency.
Developed and implemented strategies to optimize valet operations and reduce wait times.
• Provided high-quality customer service by assisting guests with vehicle retrieval.
• Maintained a clean and professional work environment to enhance guest experiences.
Created and maintained a safe, engaging, and structured camp environment.
• Built and nurtured relationships with campers, families, and partnering organizations.
• Assisted in planning and coordinating camp activities, ensuring a positive experience.
Skills & Certifications
Core Skills: Team Collaboration, Leadership, Problem-Solving, Customer Service, Fast Learner, Adaptability, Quick Decision-Making
Technical Skills: Microsoft Excel, Word, Inventory Management
Languages: English, Haitian Creole