DOUDOU WANE

Experience in the Inbound Department

Roles and Responsibilities:

Stow, Picking, Package

Dock Experience:

(TDR, Dock Clerk, Unloader, Checking, Downs-tack/Wrap/Build, Pallet receive,Audit and Transport)

Specific Achievements and Contributions:

• Process Optimization: Identified inefficiencies in the RECEIVE process and implemented improvements that increased the speed and accuracy of processing incoming items.
• Problem Solving: Played a key role in problem-solving for various situations, including Mega Sort, Wrong FBA, Items or ASIN, Pallet Problem Solve and pending reach etc…, contributing to minimizing delays and errors.
• Team Coordination: Provided ongoing support to colleagues and PAs, sharing ideas and offering advice on processes, strengthening collaboration within the team.
• Logistics Platform Mastery: Effectively used platforms like Yard Master, Oculus, and Dock Master to track and enhance operation flow, ATLAS, PPR contributing to better quality, organization and planning.
• Powered Industrial Trucks: Demonstrated exceptional skill in operating multiple PITs, including Clam, forklift, Center Rider, OP, and Reach Truck, contributing to smooth material movement.
• Implementation of Safety Standards: Embodied a safety culture by strictly adhering to personal safety protocols and overseeing Hazmat products, ensuring a safe work environment for the team and products.

• Configured computers to network drivers and connected to printers and other peripheral equipment.
• Detected and corrected error messages within software and hardware reporting systems.
• Checked in computers and performed diagnostics for repair.
• Installed computers and other devices individually and across networks, testing connections to support proper functioning.
• Utilized password reset utility to unlock units with BIOS password locks.
• Disassembled computer systems to troubleshoot and resolve hardware issues.
• Served as network administrator by creating accounts and managing permissions for users.
• Updated software versions with patches and new installations to close security loopholes and protect users.
• Identified and eliminated computer viruses and threats, implementing measures to protect against future data breaches.
• Trained users to operate and manage hardware and software.
• Used Active Directory to automate settings and changes to end-user computers, drive mappings and desktop configurations.
• Assigned and reviewed work of IT project managers, systems analysts and developers.

• Analyzing computer hardware problems, rectifying them, servicing and replacing parts when necessary.
• Installing software, demonstrating its usage and troubleshooting when users are faced with problems.
• Updating system software when required.
• Setting up and solving problems with computer network systems, cabling and wireless networks.
• Updating system software when required.
• Maintaining back up files.
• Servicing and maintaining computer related equipment such as printers, projectors, web cameras and scanners