Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Doug Becher

Milwaukee,WI

Summary

Dynamic Maintenance Technician with proven expertise in preventive maintenance and equipment repair at Jack in the Box. Demonstrated strong problem-solving skills to efficiently troubleshoot issues, enhancing operational efficiency. Recognized for maintaining a clean and safe environment while supporting team members, contributing to improved customer satisfaction and workplace safety.

Overview

31
31
years of professional experience

Work History

Maintenance Technician

Jack in the Box
12.2013 - 02.2024
  • Followed safety protocols to minimize workplace accidents.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • I also helped out with food preparation and helped out where my managers and co-workers needed help.
  • I also stocked the shelves and the walk in cooler and freezer, twice a week.
  • I also helped kept the store clean with various cleaning duties.

Fast Food Crew Member

Wendy's Restaurant
09.1992 - 11.2012
  • Took orders, prepared meals, and collected payments.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Collaborated with team members to complete orders.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Worked well with teammates and accepted coaching from management team.
  • Worked front counter, drive-thru and other areas.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
  • Trained new crew members on company policies, procedures, and best practices for optimal performance.
  • Improved customer satisfaction by providing efficient and friendly service during peak hours.
  • Delivered complete food orders to guests and confirmed customer satisfaction with completed order.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Accurately operated cash register to process customer payments.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Brewed coffee and tea and changed out drink station syrups.

Cashier and Sales Associate

OfficeMax
06.1996 - 10.2004
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Engaged with customers to build rapport and loyalty.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

Wisconsin Lutheran High School
Milwaukee, WI
05-1986

Skills

Safety awareness

Painting

Snow clearing

Field maintenance

Willing to learn

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Maintenance Technician

Jack in the Box
12.2013 - 02.2024

Cashier and Sales Associate

OfficeMax
06.1996 - 10.2004

Fast Food Crew Member

Wendy's Restaurant
09.1992 - 11.2012

Wisconsin Lutheran High School

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Doug Becher