- Health and Fitnes
- Fishing
- Writing
- Helping Others
Doug Chason
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Captain
Captain Doug Chason
01.2019 - Current
- Provided inshore and offshore charters for clients and their families.
- Handled all trip planning, navigation and boat maintenance
- Took care of boat maintenance and repairs.
- Managed promotional campaigns and bookings.
Service Manager
Wefing's Marine
01.2018 - 01.2022
- Managed Team of 8 Technicians
- Parts Ordering
- Warranty Administration
- New Boat Deliveries
- Participated in Boat Shows
- Provided Boat Demonstrations to Customers and Potential Customers.
General Manager
South Georgia RV Center
01.2017 - 01.2018
- Managed a team of 6 People.
- Provided leadership and oversight to all aspects of the company.
- Increase sales by 100% in 6 Months.
CEO/General Manager
CMS
01.2012 - 01.2017
- Managed a team of nearly 15 people
- Provided total oversight to all aspects of the company
- Trained Employees and Clients all over the nation.
President of Operations
Harvest America
01.2005 - 01.2013
- Oversaw the development of the organization
- Oversaw construction of over 18,000 sq ft of facilities and raised funds to pay for them.
- Led Staff of 5 People
- Managed 10 different programs and services to the local community
General Manager of Operations
D&W Seafood Inc
01.1999 - 01.2004
- Managed all departments and aspects of the company. Retail Sales, Restaurant and wholesale sales.
- Led a staff/team of 5 people.
Education
Licensing Certification - USCG Captain School
Sea School
Panama City07-2018
GED -
Bainbridge High School
Bainbridge, GA01-1999
No Degree - Industrial Mechanics
Bainbridge College
Bainbridge, GA01-1999
Skills
- Boat Navigation and Maintenance
- Expert in Public Speaking, Teaching and Training
- Proficient in Adobe Creative Suite, QuickBooks and other Software
- Heavy Machinery Operation & Maintenance
- Expert Construction and Mechanical Skills
- Design and Implementation
- Expert Sales Experience
- Team Building
- Customer Service and Support
- Problem Solving
Accomplishments
- Authored Book, "Finishing Well" 2006
- Raised over $500,000 for Organization Construction Project 2006
- Sold over $900,000 of products and services for CMS in 2017.
- Increased Overall sales at South GA RV Center by 100% 2018
Certification
- USCG Licensed Captain 100 Ton
- CPR Certification
- First Aid Certification
- USCG Medical Certificate
Interests
Timeline
Captain
Captain Doug Chason
01.2019 - Current
Service Manager
Wefing's Marine
01.2018 - 01.2022
General Manager
South Georgia RV Center
01.2017 - 01.2018
CEO/General Manager
CMS
01.2012 - 01.2017
President of Operations
Harvest America
01.2005 - 01.2013
General Manager of Operations
D&W Seafood Inc
01.1999 - 01.2004
Licensing Certification - USCG Captain School
Sea School
GED -
Bainbridge High School
No Degree - Industrial Mechanics
Bainbridge College
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