Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
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Doug Cornelius

Grove City,OH

Summary

Dynamic operations leader with extensive experience at The Kroger Co., driving productivity through innovative solutions and strategic partnerships. Proven expertise in project management and employee development, successfully enhancing team engagement and efficiency. Championed change initiatives, optimizing resources while navigating complex challenges to achieve organizational goals.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Director, Pharmacy Operations

The Kroger Co.
01.2020 - Current
  • Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
  • Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
  • Led cross-functional teams to exceed benchmarks for SLA delivery, staying on top of challenging schedules with multiple competing timelines.
  • Improved team morale and productivity by implementing comprehensive professional development program.
  • Lines of business include: Central Fill Operations, Retail Automation, Facility Design, Labor Management, Vaccine and Clinical Services, Inventory Stewardship for 5 plants and 2254 retail sites

National Director

The Kroger Co.
08.2017 - 01.2020
  • Cultivated a culture of continuous improvement by encouraging employee feedback on processes and implementing necessary changes for better results.
  • Enhanced employee engagement through targeted training programs, mentoring opportunities, and performance management systems.
  • Managed cross-functional teams for the successful completion of high-profile projects, resulting in enhanced efficiency and cost savings.
  • Established team priorities, maintained schedules and monitored performance.
  • Redesigned and executed the Kroger Health Pharmacy Vertical model

Division Health Leader

The Kroger Co.
12.2014 - 08.2017
  • Oversaw day-to-day activities of 1800 employees in retail pharmacy establishment, fostering inspiring atmosphere to optimize employee experiences.
  • Assisted with new hire processing and existing training programs.
  • Overcame challenging deadlines and resource limitations by reallocating personnel and focusing on priority tasks.
  • Championed change initiatives, successfully navigating teams through periods of transition while maintaining morale and engagement levels.
  • Managed budgets and resources, ensuring optimal allocation towards achieving organizational objectives.

Division Customer Manager

The Kroger Co.
01.2013 - 12.2014
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
  • Collaborated with other departments to develop solutions for cross-functional challenges affecting customers.
  • Worked across workstreams outside of healthcare, specializing in fresh foods and front end customer experience

Sales & Operations Manager

The Kroger Co.
01.2008 - 01.2013
  • Analyzed sales metrics to identify trends, opportunities, and areas for improvement in the overall operations strategy.
  • Championed continuous improvement by conducting regular reviews of internal processes to drive efficiency gains.
  • Worked closely with finance department to set realistic budgets for sales initiatives while monitoring expenses diligently throughout fiscal year periods.
  • Motivated team members by offering constructive feedback during regular one-on-one sessions that foster personal growth.
  • Supported the transition and training required by HIPAA after merging the Columbus and Michigan divisions

Education

Bachelor of Science - Pharmacy

The Ohio State University
Columbus, OH

Skills

  • Operations management
  • Project management
  • People management
  • Employee development
  • Organizational development
  • Change management

Accomplishments

Team Lead on Business Unit Vertical Transition

Team Lead on Pandemic Response

Opened two new Central Fill plants in the last three years

Threee consecutive years of record vaccine sales


Certification

Asthma Therapy Certification

Medication Therapt Management

Certified Vaccinator

Motorsports Safety Foundation Instructor

Competition Racing License

Interests

  • Race Car Driver, Team Owner
  • Social Media Production
  • Gym Workouts
  • Outdoor and Adventure

Timeline

Director, Pharmacy Operations

The Kroger Co.
01.2020 - Current

National Director

The Kroger Co.
08.2017 - 01.2020

Division Health Leader

The Kroger Co.
12.2014 - 08.2017

Division Customer Manager

The Kroger Co.
01.2013 - 12.2014

Sales & Operations Manager

The Kroger Co.
01.2008 - 01.2013

Bachelor of Science - Pharmacy

The Ohio State University
Doug Cornelius