Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Doug Crandall

Bellevue,WA

Summary

Innovative leadership teacher and facilitator with extensive experience across diverse organizations. Skilled in curriculum design and public speaking, having created and delivered over fifty initiatives that engaged thousands of growing leaders (with unprecedented results). Vigilant about continuous improvement through participant feedback and evolving, business-focused integration of content.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Vice President and Head of Teaching

The Referent Group
Elizabethown, KY
01.2020 - Current
  • Developed and implemented more than a dozen comprehensive leader development programs for healthcare (and other) organizations nationwide.
  • Accumulated a net promoter score of 98.6% based on feedback from over five hundred participants.
  • Analyzed and synthesized comprehensive participant feedback to continuously improve leadership development programs.
  • Recruited, selected, and mentored teaching staff to sustain world-class level of instruction for in-person leadership programs.
  • Proactively integrated leadership curriculum with executive coaching function to maximize participants' growth and development.
  • Authored and produced a four-session, multi-hour virtual leadership development experience which garnered glowing participant feedback and simultaneously enhanced in-person leadership offerings.
  • Represented The Referent Group on multiple podcasts and as an external keynote speaker for physician and executive seminars.
  • Returned as the only civilian faculty member to teach West Point's core leadership course during the 2023-2024 academic year.

President and Founder

Blue Rudder Leadership Development
Richland, Washington
03.2009 - 12.2019
  • Served as the primary architect of Walmart's high-potential leadership development program for seven years with a direct impact on over 1000 executives at the world's largest company.
  • Developed and facilitated multiple online leadership courses for Accenture Academy, mastering key aspects of virtual delivery.
  • Developed a pilot leader development program for a Department of Energy contractor, and secured follow-on work to teach 300+ managers over the course of multiple years.
  • Developed and taught leader development programs in France and China.
  • Co-authored the book "Permission to Speak Freely" (Berrett-Koehler Publishers) and delivered keynotes and leader development seminars to organizations such as Microsoft, USAA, Gap, American Express, McKinsey and Company, and the University of Michigan.

Major

U.S. Army
West Point, NY
06.2003 - 06.2008
  • Award-winning leadership teacher at the United States Military Academy.
  • Created and taught the advanced version of West Point's core leadership course, exceeding the academy average on every aspect of teaching feedback in each semester taught.
  • Designed and taught a senior-level course on leading organizational change.
  • Taught LD740: Advanced Leadership Development adjunct to Columbia University in a program for army captains.
  • Edited and co-authored the book "Leadership Lessons from West Point" (published in multiple languages by Jossey-Bass).
  • Created West Point's "Black and Gold Leadership Forum" which grew to serve as a strategic asset for the academy and recently celebrated its 20th anniversary. Forum guests have included President George H.W. Bush, President Obama, Indira Nooyi, Senator Elizabeth Dole, Coach John Wooden, Jim Collins, Senator John McCain, and Malcolm Gladwell.

Education

MBA -

Stanford Graduate School of Business
Stanford, CA

Bachelor of Science -

United States Military Academy
West Point, NY

M.Ed. -

University of Washington
Seattle

Skills

  • Teaching and public speaking
  • Leadership development
  • Curriculum design (to include virtual and hybrid)
  • Stakeholder engagement
  • Relationship building
  • Team building and leadership
  • Organizational change
  • Strategic planning

Certification

  • Skilled facilitator of Transformational Leadership, Situational Leadership, Adaptive Leadership, DiSC assessment, Negotiations, and Difficult Conversations

References

References available upon request.

Timeline

Vice President and Head of Teaching

The Referent Group
01.2020 - Current

President and Founder

Blue Rudder Leadership Development
03.2009 - 12.2019

Major

U.S. Army
06.2003 - 06.2008

MBA -

Stanford Graduate School of Business

Bachelor of Science -

United States Military Academy

M.Ed. -

University of Washington

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