Doug DeVries
Readsboro,VT
Summary
Proactive Facilities Specialist and Assistant Manager with extensive experience in facility management, scheduling, and printing operations. Successfully collaborated on cross-functional projects, supervised maintenance staff, and optimized scheduling processes. Skilled in asset management, equipment operation, and enhancing workspace efficiency, bringing strong problem-solving and organizational abilities to new opportunities.
Overview
9
9
years of professional experience
Work History
Facilities Specialist
Temescal Wellness
09.2022 - Current
- Performed routine facility walk-throughs to identify potential issues before they escalate into costly repairs or safety hazards.
- Maintained accurate records of all building systems, equipment warranties, and maintenance schedules to facilitate effective asset management practices.
- Collaborated with cross-functional teams on facility projects, ensuring timely completion without disrupting daily operations.
- Assisted with logistical requirements for events and meetings.
- Provided support during major facility renovations or expansions, ensuring minimal impact on employees' productivity levels during construction phases.
- Increased employee satisfaction with workspace conditions by addressing concerns promptly and implementing solutions that improved overall comfort levels.
- Enhanced facility efficiency by conducting regular inspections and identifying areas for improvement.
- Managed maintenance staff effectively, providing ongoing training opportunities to improve skills and foster a positive working environment.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Collaborated with contractors, vendors and stakeholders to support on-time projects completion.
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Defined and coordinated preventative maintenance plans to support longevity of facility systems and equipment.
- Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
- Maintained facility grounds, equipment, and safety compliance.
- Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment.
Assistant Manager
Monro Muffler Brake & Service
09.2020 - 08.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained clean, safe, and organized store environment to enhance customer experience.
- Developed and maintained strong working relationships with staff, fostering positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Answered all incoming phone and e-mail service requests. Communicated any and all available information to customers and clients via phone, text, and e-mail. (Hundreds per day.)
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Generated repeat business through exceptional customer service.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Oversaw daily operations to maintain store cleanliness and organization.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Scheduler/Printing Press Operator
Crane Stationery
05.2015 - 03.2020
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Facilitated smooth handovers between shifts by creating comprehensive documentation of completed tasks and pending items for follow-up action.
- Identified best practices within the scheduling function, sharing these insights across teams to drive continuous improvement efforts.
- Enhanced team productivity by maintaining clear communication channels and providing regular updates on project progress.
- Optimized scheduling processes by implementing efficient software tools and organizational systems.
- Maximized efficiency in project delivery through strategic prioritization of tasks based on urgency, complexity, and available resources.
- Adapted scheduling methods to fit unique demands of diverse projects, demonstrating flexibility and innovative thinking.
- Implemented continuous improvement practices in scheduling processes, leading to sustained enhancements in efficiency.
- Enhanced team productivity by implementing new scheduling system that streamlined allocation of resources.
- Coordinated with multiple departments to ensure seamless project execution, reducing delays and increasing efficiency.
- Proofread and edited documents for accuracy and grammar.
Education
With Honors - Long Distance Radio Communication
U.S. Navy Schools
Port Hueneme, CA01.1986
High School Diploma -
Oxford High School
Oxford, MA06.1983
Skills
- Space Planning
- Facilities Management
- Energy management
- Construction
- Repairs and maintenance
- Maintenance
- Equipment set up
- Utilities
- Relocations
- Special projects
- Problem-Solving
- Attention to Detail
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Team Leadership
- Adaptability and Flexibility
- Decision-Making
- Equipment Operation
- Interpersonal Skills
- Analytical Thinking
- Professionalism
- Time management abilities
- Adaptability
Timeline
Facilities Specialist
Temescal Wellness
09.2022 - Current
Assistant Manager
Monro Muffler Brake & Service
09.2020 - 08.2022
Scheduler/Printing Press Operator
Crane Stationery
05.2015 - 03.2020
With Honors - Long Distance Radio Communication
U.S. Navy Schools
High School Diploma -
Oxford High School
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