Doug Douglas

• Strategic selling of various solutions: OnDemand Recruiter, ProSearch, Ignite Recruitment Marketing, and RPO (Recruitment Process Outsourcing)
• Developed a national sales pipeline focused on businesses up to 10,000 employees
• Prospected for sales opportunities through a variety of tools, including: ZoomInfo, LinkedIn Sales Navigator, GrowJo.com, networking events, referrals, conferences
• Nurtured prospects through tools such as: Outreach.io, MS Dynamics, emails, calls, texts, webinars, articles
• Negotiated with client to get Master Service Agreements (MSA) and Statement of Works (SOW) signed and established
• Coordinated the handoff to Implementation and Delivery teams

ACCOMPLISHMENTS:

• Set the record for the fastest deal ever closed in the 40 year history of ManpowerGroup - Valued at $2M
• SVP of Talent Solutions directed that I be scheduled as often as possible to lead webinars, panel discussions, keynote speaker at various conferences, events, podcasts, etc.

• Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
• Consulted with customers to assess needs and propose optimal solutions.
• Collaborated with cross-functional teams to ensure seamless project execution and delivery.
• Helped meet changing demands by recommending improvements to business systems or procedures.
• Generated reports detailing findings and recommendations.
• Evaluated staff performance and provided coaching to address inefficiencies.
• Devised and implemented processes and procedures to streamline operations.
• Implemented change management strategies to minimize disruption during transitional periods, ensuring smooth transitions and minimal downtime for impacted personnel or operations.

ACCOMPLISHMENTS:

• Designed and implemented all sales strategies, processes, technologies, templates, and reporting for a start-up financial services business
• Identified multiple senior executives who came out of retirement to help with short term projects at various companies around the US
• Recognized by the CEO of a healthcare company for successfully filling more open searches than all recruiting team members combined

2 Year Project: Lead a complete remaking of Global Talent Acquisition for a company of 200,000 employees in 30 countries

• Delivered high-quality results by setting performance metrics and monitoring progress against targets.
• Coached team members on productivity strategies to accomplish challenging goals.
• Spearheaded innovative problem-solving techniques that addressed challenges head-on, resulting in effective resolution measures.
• Led change management efforts, supporting staff through transitions and promoting buy-in for new initiatives.
• Participated in vendor selection and management process for program initiatives.
• Negotiated contracts with vendors, securing favorable terms that supported budgetary constraints.
• Managed and supervised administrative and daily program operations, complying with policies and regulations.
• Established strong relationships with key stakeholders, ensuring support for program initiatives.
• Developed strategic plans, setting clear objectives and achievable milestones for the team.
• Managed cross-functional teams for successful project completion within deadlines and budgets.
• Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
• Managed multiple strategic projects with numerous sub-projects or workstreams.
• Met with project stakeholders on regular basis to assess progress and make adjustments.

ACCOMPLISHMENTS:

• Reduced "Average Days Open" from 145 to 28 days
• Successfully completed over 200 strategic projects that led at Talent Acquisition being named "The Most Respected Department at Flex."
• Saved over $5M in annual spend by optimizing internal search capabilities and limiting external recruiting needs
• Achieved a 12% increase in the hiring of females in senior roles

• Collaborated with teams to define, strategize, and implement best in class recruitment strategies.
• Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
• Liaised with client management to better understand optimization needs and recommend appropriate solutions.
• Developed innovative strategies for clients, resulting in increased effectiveness and efficiencies leading to business growth.
• Designed tailored training programs for employees at various levels within the organization, boosting overall skillsets.
• Established best practices for recruitment within client organizations, leading to more predictable and successful outcomes.
• Generated reports detailing findings and recommendations.
• Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
• Managed client relationships through regular check-ins and updates on project progress.

ACCOMPLISHMENTS:

• Achieved a 100% satisfaction scoring by clients
• Implemented, customized, and automated over 25 different ATS and CRM solutions for clients

Managed three lines of business: Tech/IT, State/Local Government , and Energy (Oil & Gas)

• Managed complex engagements involving multiple teams and large budgets, consistently meeting or exceeding expectations.
• Collaborated with sales, delivery and service teams to manage seamless client experiences.
• Utilized analytical tools to monitor progress against engagement objectives regularly, making necessary adjustments to ensure success in achieving goals set forth by clients.
• Assessed risks associated with engagements proactively mitigating potential issues before they escalated into significant problems affecting overall outcomes.
• Delivered impactful presentations showcasing project results, earning recognition from senior management for excellent communication skills.
• Collaborated with sales teams to identify new business opportunities and expand the company''s client base.
• Assisted with negotiations and sales closings.
• Empowered team members by delegating responsibilities, fostering culture of ownership and accountability.
• Orchestrated launch of new services, meeting customer needs and staying ahead of competition.
• Managed client expectations and mitigated potential conflicts, ensuring a high level of customer satisfaction throughout the engagement process.
• Consulted with teams on established best practices and process improvements.
• Devised content strategy to effectively engage target audiences.

ACCOMPLISHMENTS:

• Managed a portfolio of over $100M
• Exceeded previous year's revenue by 37%
• Expanded the company from 1 to 7 locations globally
• Launched RPO solution and closed 6 engagements in first year, including one a $40M contract

Left due to medical issue - diagnosed with cancer - cancer free for 12 years now

• Enhanced candidate pipeline by utilizing various sourcing strategies, including social media, networking events, and job postings.
• Maintained up-to-date knowledge of industry trends and labor market data to inform recruitment strategies accordingly.
• Conducted thorough candidate screenings, resulting in higher quality interviews and placements.
• Assisted hiring managers in creating accurate job descriptions that accurately reflected role requirements and attracted qualified applicants.
• Operated and maintained applicant tracking and candidate management systems.
• Fostered positive candidate experiences through transparent communication throughout the recruiting process.
• Developed strong relationships with hiring managers to better understand their needs and successfully fill vacancies in a timely manner.
• Trained junior recruiters on best practices for sourcing, interviewing, and candidate management.
• Negotiated favorable compensation packages for new hires, ensuring company remained an attractive employer of choice.
• Reduced time-to-fill metrics by implementing efficient applicant tracking systems and prioritizing high-impact roles.
• Streamlined recruitment processes for increased efficiency and improved candidate experience.
• Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
• Delivered exceptional customer service by resolving client concerns quickly and efficiently.
• Negotiated contract renewals with existing clients, securing long-term commitment and fostering ongoing collaboration.

ACCOMPLISHMENTS:

• Averaged 3 successful fills per day, every day, annually
• Promoted 7 times in 5 years
• Winner of "Recruiter of the Month" for 38 consecutive months out of 50+ Recruiters
• Secured $100M in new RPO sales within a single year
• Maintained a 100% client retention rate while managing a $132M portfolio