Doug Durham
Richland,WA
Summary
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
36
36
years of professional experience
Work History
Supervisor, Technical Support and Maintenance
Framatome Inc.
12.2017 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Used ticketing systems to manage and process support actions and requests.
- Conducted routine inspections to check quality and compliance with established specifications.
- Maintained compliance with company policies, objectives, and communication goals.
Health and Safety Manager
Areva
07.2003 - 04.2017
- Developed and implemented safety awareness communications between workers and management to increase hazard awareness [Number]%.
- Guided, wrote and revised various health and safety management manuals with [Software].
- Identified opportunities to remove hazards from workplace and developed programs and processes to mitigate [Type] workplace hazards.
- Conducted job safety analysis and personal protective equipment analysis to identify hazards for elimination and select proper safety equipment to protect employees from hazards of job.
- Trained staff and contractors on company procedures and OSHA and EPA requirements such as blood borne pathogens, respiratory protection and waste management.
- Advised division leaders of regulatory risks in business processed and provided recommendations for improvement.
- Established and monitored compliance procedures to provide consistent implementation across departments.
- Managed full life cycle of assigned audits in alignment with departmental procedures, delivering progress as well as closing reports to senior management and clients.
Chemical Operations Supervisor
Areva
12.2001 - 07.2003
- Communicated with supervisors and other personnel to review and discuss process changes.
- Operated chemical processing equipment successfully while adhering to company standards.
- Followed safety processes and protocols while moving hazardous chemicals and operating heavy machinery to avoid and accidents.
- Tracked and documented production data to maintain accurate records.
- Followed all waste handling guidelines to minimize waste generation.
- Stored, retrieved, mixed, and monitored chemicals used in production process.
- Modified controls to regulate temperature, pressure, feed, and flow of liquids and gases while monitoring outcomes and promoting successful processing.
- Safely used various machinery and forklifts during chemical drumming operations.
- Troubleshot equipment and process issues and restored optimum function to maintain production speed and meet quality goals.
- Monitored and adjusted parameters of chemical production process to achieve desired product quality.
- Successfully operated chemical reactors, pumps and centrifuges to produce commercial-grade products.
- Coordinated with other departments on timely delivery of raw materials for production.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Chemical Operations Specialist
ANF
08.1993 - 12.2001
- Scheduled and performed equipment maintenance.
- Conducted nuclear, biological and chemical reconnaissance.
- Communicated with supervisors and other personnel to review and discuss process changes.
- Operated chemical processing equipment successfully while adhering to company standards.
- Followed safety processes and protocols while moving hazardous chemicals and operating heavy machinery to avoid and accidents.
- Tracked and documented production data to maintain accurate records.
- Followed all waste handling guidelines to minimize waste generation.
- Modified controls to regulate temperature, pressure, feed, and flow of liquids and gases while monitoring outcomes and promoting successful processing.
- Safely used various machinery and forklifts during chemical drumming operations.
- Implemented safety protocols and procedures for safe, efficient process operation.
- Troubleshot equipment and process issues and restored optimum function to maintain production speed and meet quality goals.
- Monitored and adjusted parameters of chemical production process to achieve desired product quality.
- Successfully operated chemical reactors, pumps and centrifuges to produce commercial-grade products.
- Coordinated with other departments on timely delivery of raw materials for production.
Ceramics Technician
SPC, ANF, ANP,
03.1987 - 08.1993
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Maintained compliance with regulatory standards and safety requirements.
- Organized work to meet demanding production goals.
- Addressed routine equipment maintenance according to established schedule.
- Mentored junior technicians in maintenance, repair and reporting duties.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Education
Kamiakin High School
Kennewick, WA06.1986
Skills
- Issue Troubleshooting
- Workflow Schedules
- Employee Relationships
- Organizational Skills
- Technical Support and Assistance
- Operational Planning
- Knowledge Base
- Staff Support
- Effective Customer Service
- Corrective Actions
- Compliance Requirements
Accomplishments
- Supervised team of15 staff members.
Additional Information
I am looking for a new challenge. I have enjoyed my time at my current employer and have learned a lot in all my positions. I want to challenge myself and learn even more. Change isn’t comfortable or painless, but it will allow me to expand my experiences and let me help a new team grow with me. That would make it worth every minute. A new role would require me to learn new systems, processes, programs, leadership styles, and be exposed to different pool people. That’s exciting. I believe my dedication, commitment, and drive on a new team would be good for both the team and me. The possibility for personal & professional growth from a new challenge, a new position, and a new team is exciting.
Timeline
Supervisor, Technical Support and Maintenance
Framatome Inc.
12.2017 - Current
Health and Safety Manager
Areva
07.2003 - 04.2017
Chemical Operations Supervisor
Areva
12.2001 - 07.2003
Chemical Operations Specialist
ANF
08.1993 - 12.2001
Ceramics Technician
SPC, ANF, ANP,
03.1987 - 08.1993
Kamiakin High School