Cultivated lasting relationships with past clients through consistent follow-up contact to support their ongoing real estate needs or concerns earning the reputation of an industry leader.
Negotiated favorable contract terms for clients by effectively leveraging market knowledge and strong communication skills.
Increased property sales by developing and implementing innovative marketing strategies for residential and commercial properties.
Recognized as Top 10 Real Estate Teams In Houston and Top 100 in United States.
Recruited and managed over 125 Realtors in Houston and surrounding areas.
Hub Manager
Continental Airlines
08.1998 - 08.2003
Coordinated cross-functional teams for seamless execution of projects and initiatives.
Collaborated with senior leadership to develop strategic plans for hub expansion and growth opportunities.
Boosted employee morale through effective communication, recognition of achievements, and fostering an inclusive workplace culture.
Optimized resource allocation for improved productivity and cost reduction.
Manage all ticket counter and gate operations while achieving all operational goals.
Manage vendor relations and contracts including, wheelchair, electric carts, baggage delivery, dining services.
Manage United Clubs and personnel.
Regional Manager Corporate Security
Continental Airlines
10.1998 - 11.1999
Established and maintained operational security standards for 18 international and domestic cities.
Investigate employee theft and loss prevention system wide. Worked closely with inflight, flight ops and customer service.
Member of drug interdiction program working with US Customs and border patrol preventing the shipping of illegal drugs on our carrier.
Held various training sessions to employee groups on airport security pre screening processes.
Manage Security checkpoint vendors and contracts.
Regional Manager Dining Service
Continental Airlines
11.1994 - 11.1996
Managed and implemented operational standards for inflight food services and onboard catering for 23 out stations including the IAH hub.
Worked closely with corporate chef and out station chefs and kitchen personnel in following airline standards.
Recognized as a premier onboard food product and awarded many industry chef awards and customer reviews.
Implemented new and forward thinking products in the Presidents Club.
Developed the Council of Chefs.
Provided regular station audits and assisted General Managers ans Vive Presidents in achieving onboard service goals