Doug Fogal
Fredericksburg,VA
Summary
Dynamic Early Intervention Specialist with a proven track record at Fredericksburg Area Health and Support Services, excelling in client advocacy and care coordination. Expert in HIV/AIDS education and barrier resolution, successfully enhancing treatment adherence and empowering clients through comprehensive support and program development. Strong communicator with technical proficiency in healthcare navigation.
Overview
30
30
years of professional experience
Work History
Early Intervention Specialist
Fredericksburg Area Health and Support Services
Fredericksburg, VA
11.2018 - 05.2025
- Provide services to newly HIV diagnosed clients referring to Eligibility to receive services for HIV health care. Provide one on one counseling for clients dealing with HIV for their medical/medication treatment adherence.
- Contact Clients that are no longer in case management care to help with any barriers that keeps them from being in care and return them back into care.
- Test potential at risk people for HIV and refer them to resources for needs and treatment options if needed.
- Work agency information table at events and at other free clinics.
Community Health Worker
Institute for Public Health Innovation
Washington, DC
06.2012 - 11.2018
- Assigned to Fredericksburg Area Health and Support Services (FAHASS) February 2017 - November 2018, AIDS Response Effort (ARE) June 2012 - February 2017
- Ensured continuity of care for HIV-diagnosed clients by actively managing their medical care plans and promoting treatment adherence.
- Streamlined access to care by referring newly diagnosed clients to appropriate eligibility and case management services.
- Initiated outreach to clients no longer in care, identifying and addressing barriers to re-engagement and successful health outcomes.
- Provided crucial HIV testing for at-risk populations, offering comprehensive resources, and facilitating access to essential medical care.
- Successfully linked consumers to essential HIV medical care since 2012, ensuring continuity of treatment and improved health outcomes.
- Connecting individuals with vital Case Management services and assisted with applications for financial programs and benefits.
- Provided direct support and accompaniment medical appointments, reducing barriers to access and enhancing patient comfort.
- Maintained consistent weekly contact with consumers, monitoring adherence to treatment plans and proactively addressing potential barriers to engagement.
- Educated and empowered consumers in self-management techniques, resulting in a significant reduction in missed appointments and improved adherence rates.
- Delivered comprehensive HIV/AIDS education, counseling, and emotional support to diverse groups, impacting the understanding and coping strategies individuals living with HIV.
- Co-Chaired the Quality Management team for FAHASS, leading initiatives that improved service delivery efficiency.
- Developed and launched the Consumer Advisory Committee at AIDS Response Effort, Inc. (ARE), increasing client engagement in program development.
- Developed a Peer-to-Peer Advocacy Program for AIDS Response Effort, Inc. (ARE).
Phlebotomist
Insurance Paramedical Services
Manassas, VA
01.2005 - 01.2013
- Managed appointment scheduling and coordination for an average of 8-12 mobile insurance exams daily.
- Performed a wide range of paramedical procedures, including venipuncture, urine collection, vital signs, and EKGs, with a high degree of accuracy and patient satisfaction (e.g., 98% success rate).
- Conducted medical questionnaires and ensured accurate and timely processing and delivery of hundreds of samples monthly to the lab, maintaining specimen integrity.
Mail Specialist
United Litho, Inc.
Ashburn, VA
01.1999 - 01.2010
- Contributed significantly to the development and growth of Mail List Services, helping expand the team to six specialists and increasing departmental output by 20%.
- Processed complex data for optimal postal presorting for millions of magazines annually, reducing mailing costs by an estimated 10-15% and improving delivery efficiency.
- Utilized basic programming skills to optimize inkjet addressing and messaging systems, enhancing print quality and speed for large-volume mailings.
- Collaborated with customers and Customer Service to resolve problems for over 50 accounts, ensuring high-quality product delivery.
- Communicated daily with the Post Office to ensure best services for product mailing of up to 500,000 pieces per day.
Computer Operator / Bindery Helper
Perry Judds Incorporated
Strasburg, VA
01.1995 - 01.1999
- Analyzed and processed customer subscriber data for finest presort mailing, producing reports, addresses, and inkjet labels efficiently for daily production runs.
- Applied basic programming for inkjet addressing and messaging to meet production demands, contributing to on-time delivery for 95% of projects.
- Communicated effectively with internal and external customers to ensure smooth operations and problem resolution.
- Supported bindery operations by feeding pockets with signatures, pulling tickets for bags of magazines, and piling magazines, contributing to efficient production workflow that handled over 1 million magazines weekly.
Education
Computer Classes - Basic Computer Programming
Lord Fairfax Community College
Middletown, VA01.1997
High School Diploma -
Valley Baptist Christian School
Edinburg, VA01.1981
Skills
- Client Advocacy & Support
- HIV/AIDS Education
- Care Coordination
- Barrier Resolution
- Patient Empowerment
- Counseling
- Crisis Intervention
- Peer Advocacy
- Program Development
- Healthcare Navigation
- Medical Appointment Coordination
- Benefits Enrollment
- Financial Program Assistance
- Technical Skills
- Microsoft Office Suite
- Data Processing
- Basic Programming
- Communication & Collaboration
- Meeting Facilitation
- Training Delivery
- Interpersonal Communication
- Cross-functional Teamwork
- Stakeholder Engagement
- Leadership & Strategy
- Quality Improvement
- Committee Leadership
- Community Engagement
Affiliations
- Executive Member, Virginia Consumer Advisory Committee (VACAC), Directly impacting statewide policy and advocacy for HIV community.
- Co-Chair, Quality Management Team, FAHASS, Led a team of 5-7 members in implementing quality improvement initiatives.
- Former Co-Chair, Northern Virginia Regional Commission Consortium, Collaborated with 15+ regional stakeholders on community health initiatives.
- Consumer Participant, CQII (Center for Quality Improvement and Innovation), Actively contributing to initiatives for improving HIV care quality and delivering training to over 100 consumers annually.
- Board of Directors Member, AIDS Response Effort, Inc. (ARE), 08/01/16, 02/01/17, Contributed to governance and strategic planning for an organization serving over 300 clients.
- Member, Washington DC Regional Planning Commission on Health and HIV (COHAH), Virginia Community HIV Planning Group (CHPG), CHW Association of Virginia, Northern Virginia HIV Consortium, 05/01/11, 03/01/18
References
Available upon request.
Timeline
Early Intervention Specialist
Fredericksburg Area Health and Support Services
11.2018 - 05.2025
Community Health Worker
Institute for Public Health Innovation
06.2012 - 11.2018
Phlebotomist
Insurance Paramedical Services
01.2005 - 01.2013
Mail Specialist
United Litho, Inc.
01.1999 - 01.2010
Computer Operator / Bindery Helper
Perry Judds Incorporated
01.1995 - 01.1999
Computer Classes - Basic Computer Programming
Lord Fairfax Community College
High School Diploma -
Valley Baptist Christian School
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