Doug Fortenberry

A Fortune 64 Business Process Services and I.T Distribution company

• President's Club Award Winner - 100 Winners Worldwide
• Ranked as a top contributor every year since 2008
• Directed design and execution of business transformation initiatives to drive performance, profit optimization and growth opportunities.
• Drove strategic improvements to enhance operational and organizational efficiencies.
• Prioritized and allocated valuable resources to meet business targets.
• Set strategic plans and [Type] goals to strengthen operations and drive growth.
• Monitored and coordinated workflows to optimize resources.
• Managed vertical and channel programs such as Cloud, Public Sector, SMB, System Integration and Visual Solutions
• Effectively manages a team of 30+ marketing & account management professionals generating $50M+/year in strategic marketing/sales
• Increased revenue by 40% in past 2 years and doubled business in 5 years
• Helped lead the US Mkt Team pivot to virtual offerings over the course of 2020 and 2021 due to Covid-19
• Lead strategist in developing a digital marketing practice at SYNNEX
• Successfully manage a series of small and very large scale events and conferences across North America
• Leads account management/sales/negotiations for major brands such as Intel, Lenovo, Microsoft, HP, Samsung, Google, LG and Verizon
• Strategize with partners while utilizing Digital Media, Web, Drip Emails, Newsletters, Events, Lead Generation and Data Analytics
• Demonstrated ability to define metrics and KPIs to measure effectiveness and business impact
• Progressive increase in responsibility year over year.

Global business processes outsourcing company

• Ranked as a top contributor for fiscal year 2004, 2005, & 2006
• Lead Analyst on Global Delivery Project in Mumbai, India (Onsite 4 Months)
• Assisted transition team in acquiring new clients, pricing and scope
• Trained both on and offshore resources
• Efficiently redesigned processes to fit global integration model
• Experienced integration project team member for incoming clients
• Actively gathered and documented functional business requirements for all size projects
• Responsible for writing Business Requirement Documents for delivery to QA teams
• Lead analyst in process improvements and operational efficiency.
• Participated in special and emergent projects, adapting quickly to shifting financial realities to produce exceptional outcomes.
• Evaluated current processes to develop improvement plans.

Financial Advisory and Brokerage Firm

• Facilitated new client onboarding process and investment account setup.
• Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
• Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
• Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
• Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on individual needs.