Doug Hafner
Park Rapids,MN
Summary
Resourceful Proprietor known for high productivity and efficient task completion. Possess specialized skills in strategic planning, financial management, and customer relationship building. Excel in communication, leadership, and problem-solving to drive business success.
Overview
11
11
years of professional experience
Work History
Personal Care Assistant
North Star Nursing
Park Rapids, MN
08.2020 - Current
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Provided companionship to a disabled clients in his home.
- Accompanied clients to medical appointments and provided transportation services when necessary.
- Prepared meals according to dietary requirements and assisted in feeding when needed.
- Maintained accurate records of client care activities on computerized systems for charting purposes.
- Assisted physical therapists with exercises designed to increase strength, coordination, balance and flexibility.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
Proprietor's Assistant
Revel Brewing
Park Rapids, MN
02.2020 - Current
- Provided world class service to every customer
- Developed and implemented business strategies to increase sales and profits.
- Advised staff on policies and procedures related to customer service standards.
- Managed inventory levels to ensure adequate stock while controlling costs associated with ordering more than necessary.
- Performed regular maintenance of facility grounds and equipment in order to maintain a safe work environment.
- Kept building areas organized and functional to promote business productivity and deliver professional appeal to customers.
Independent Distribution Route Owner
Self
Park Rapids, MN
03.2014 - 02.2020
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Oversaw budgeting and financial management.
- Maintained relationships with existing clients by providing superior customer service.
- Reviewed legal documents related to business operations.
- Ensured compliance with local, state, and federal regulations.
- Provided direction and guidance to employees.
Education
Business Administration And Management
Bemidji State University
Bemidji, MN07-2012
Skills
- Purchasing and planning
- Cost analysis and savings
- Employee Supervision
- Training and mentoring
- Revenue Generation
- Business Development
- Quality Assurance
- Operations Management
- Customer Relationship Management
- Networking skills
- Vendor Relations
- Human Resources
- Strategic Planning
Timeline
Personal Care Assistant
North Star Nursing
08.2020 - Current
Proprietor's Assistant
Revel Brewing
02.2020 - Current
Independent Distribution Route Owner
Self
03.2014 - 02.2020
Business Administration And Management
Bemidji State University
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