Summary
Overview
Work History
Education
Timeline
Generic

Douglass Harrison

Chula Vista,CA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

34
34
years of professional experience

Work History

Project Assistant at SD Mesa College DSPS

SDCCD
11.2023 - Current
  • I assist the Mesa College DSPS team in helping their students achieve their academic goals. To that end, I assist students in signing up for DSPS services, help connect DSPS students with their counselors and coordinate students' test taking schedules. Duties include:
  • Scheduling tests for students
  • Delivering the tests to students and getting them seated according to their accommodations
  • Collecting the tests afterwards and assist with returning the tests to the students' professors
  • Preparing for the next day's exams, including filling in the student sign-in sheet, installing tests and other files on the computers, and cleaning the rooms at the end of each day.
  • Explaining DSPS' purpose to prospective students and assisting them with getting signed up with the program.
  • Scheduling DSPS students' counselor appointments.
  • Requesting accommodation letters from counselors using an Excel spreadsheet.
  • Answering students' various inquiries.

Property Management and Leasing

Red House Property Management
06.2018 - 12.2022
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Coordinated appointments to show marketed properties.
  • Introduced prospective tenants to types of units available and performed tours of premises.

Real Estate Salesperson

Keller Williams
08.2017 - 05.2018
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Advised clients on market conditions and property value for informed decision-making.
  • Liaised between buyers and sellers to provide positive experiences for both parties.

Small Business Owner (Electronics)

Myself
06.1999 - 03.2016
  • Researched trends and current innovations to determine competition and develop competitive pricing points.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Designed business plan to define concept, short-term and long-term goals and strategies.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.

Assistant Manager

Egghead Software
06.1995 - 10.1996
  • Defined clear targets and objectives and communicated to other team members.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Retail Sales Associate

Egghead Software
03.1994 - 05.1995
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Prioritized helping customers over completing other routine tasks in store.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Retail Sales Associate

Egghead Software
03.1993 - 02.1994
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Recommended complementary purchases to customers, increasing revenue.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Prioritized helping customers over completing other routine tasks in store.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Student Librarian

SDSU
08.1990 - 06.1992
  • Oversaw media, catalog and instructional areas.
  • Kept catalog orderly and updated with latest material additions and removals.
  • Processed all incoming books received from Acquisitions.

Education

No Degree - Music

SDSU
San Diego, CA

High School Diploma -

Hilltop High School
Chula Vista, CA

Timeline

Project Assistant at SD Mesa College DSPS

SDCCD
11.2023 - Current

Property Management and Leasing

Red House Property Management
06.2018 - 12.2022

Real Estate Salesperson

Keller Williams
08.2017 - 05.2018

Small Business Owner (Electronics)

Myself
06.1999 - 03.2016

Assistant Manager

Egghead Software
06.1995 - 10.1996

Retail Sales Associate

Egghead Software
03.1994 - 05.1995

Retail Sales Associate

Egghead Software
03.1993 - 02.1994

Student Librarian

SDSU
08.1990 - 06.1992

No Degree - Music

SDSU

High School Diploma -

Hilltop High School

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