Doug Hobbs
Charlotte,NC
Summary
Dynamic and results-driven Sales professional with a proven track record of fostering customer loyalty and driving sales growth, notably achieving a milestone of $1 million in business sales at Proforma. Leveraging strong problem-solving abilities and a customer-focused approach, adept at leading teams and implementing innovative strategies to exceed targets. Skilled in navigation and team collaboration, consistently delivering exceptional service and operational excellence.
Overview
19
19
years of professional experience
Work History
Driver Specialist
Uber And Lyft
03.2021 - Current
- Developed strong client relationships, addressing any concerns promptly and professionally to foster loyalty and trust.
- Maintained vehicle safety with regular inspections and necessary repairs, ensuring optimal performance on the road.
- Managed time effectively during busy periods to prioritize deliveries based on urgency or importance, leading to satisfied customers.
Sales Associate
Costco
07.2015 - Current
- Engaged with customers to build rapport and loyalty.
- Sold electronics and warranties using a value add approach
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Franchise Owner
Proforma
04.2006 - 03.2015
- Managed labor, inventory and overhead costs effectively to maintain business profitability.
- In three year period grew business sales to 1million dollars
- Ran business effectively to consistently achieve at least [Number]% of goal each year.
- Successfully resolved customer issues with diplomacy and professionalism, ensuring repeat business from satisfied clientele.
- Consulted with customers to assess needs and propose optimal solutions.
- Evaluated competitor strategies regularly to stay ahead of industry developments and maintain a competitive edge in the marketplace.
- Increased franchise revenue by implementing innovative marketing strategies and promotional events.
- Handled team, customer and operations issues with calm, knowledgeable strategies to keep business on-track against targets.
- Analyzed sales data to identify market trends, adjust product offerings accordingly, leading to increased demand for popular items.
- Conducted regular performance evaluations for staff members to identify areas of improvement and implement necessary changes promptly.
Education
Bachelor of Science - Business
University of Oregon
Eugene, OR06-1989
Skills
- Friendly and customer focused
- Problem-solving
- Attention to detail
- Punctual and reliable
- Decision-making under pressure
- Team collaboration
- Excellent navigation
Presidents one million dollar club 2 years in a row
For two straight years achieved one million dollars or more in sales
Accomplishments
- Exceeded monthly quota 3 times.
- Business Development - Initiated two key partnerships which resulted in 20% revenue growth.
- Brought in 7 new customers.
- Awarded “Employee of the Month” in 2011.
- Collaborated with team of 15 in the development of stores.
- Supervised team of 17 staff members.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CulturePersonal development programsHealthcare benefitsWork from home optionPaid time offPaid sick leaveTimeline
Driver Specialist
Uber And Lyft
03.2021 - Current
Sales Associate
Costco
07.2015 - Current
Franchise Owner
Proforma
04.2006 - 03.2015
Bachelor of Science - Business
University of Oregon
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