Doug Johnson
Carlsbad,CA
Summary
Highly motivated and consistent top performer with a proven track record of exceeding targets. An organized, detail and deadline-oriented self-starter who thrives on contributing to team goals. Passionate about providing exceptional customer service and fostering trust to the client. Committed to following instructions and understanding the importance of policies and procedures. A team player who consistently acts with respect, integrity, and empathy. Tech-savvy, with proficiency and experience with many different CRM's and cloud-based software. Skilled in Microsoft Office, enabling efficient management of tasks and projects.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medicare Sales Representative
Platinum Shield
06.2024 - 08.2025
- Analyzed customer needs to provide customized insurance solutions.
- Educated clients on insurance policies and procedures.
- Handled anywhere from 15-20 inbound calls a day, converting over 25%.
- Averaged a 91% on compliance data points.
Medicare Field Sales Representative
Stella Health
01.2022 - 06.2024
- Traveled throughout the assigned territory to leverage leads and visit existing customers.
- Developed and presented educational pitches detailing practical and financial product benefits.
- Averaged 20 new clients a month.
Medicare Sales Representative
eHealth
07.2020 - 02.2022
- Communicated product features, advantages, and benefits to customers.
- Analyzed customer needs and interests, determining appropriate products.
- Finished #15 out of over 300 agents in enrollments for the 2014 Annual Enrollment Period.
Life Insurance Agent
Assurance IQ
01.2019 - 07.2020
- Created customized life insurance plans tailored to meet the needs of individual clients from inbound calls.
- Provided professional advice on financial planning and investments for individuals and families.
- Averaged a closing rate of over 20% consistently from inbound calls. The company standard was 10%.
Senior Account Executive
eFinancial
06.2017 - 01.2019
- Created customized life insurance plans tailored to meet the needs of individual clients from inbound calls.
- Consistently finished in the top 10% of all agents in the company in enrollments per month.
Medicare Sales Representative
eHealth
05.2014 - 05.2015
- Communicated product features, advantages, and benefits to customers.
- Analyzed customer needs and interests, determining appropriate products.
- Finished #15 out of over 300 agents in enrollments for the 2014 Annual Enrollment Period.
District Coordinator
Federal Financial Group
12.2011 - 06.2014
- Managed, trained, supervised a team of 15-20 agents.
- Increased team sales by at least 10% every year.
Education
Associate in Science (A.S.) - Non-Destructive Testing
Salt Lake Community College
Salt Lake City, UT05.2017
Skills
- Client Engagement
- Client relationship management
- Empathy and Tactfulness
- Excellent Communication
- Self-Driven and Motivated
- Teamwork and Collaboration
- Organizational Skills
- Computer Proficiency and Microsoft Office
- CRM software proficiency
- Consultive Sales
Certification
- Active Health Insurance License (33 states)
- 2025 and 2026 AHIP
- RSSA designation (Registered Social Security Analyst)
- E&O renewed until 9/2026
Timeline
Medicare Sales Representative
Platinum Shield
06.2024 - 08.2025
Medicare Field Sales Representative
Stella Health
01.2022 - 06.2024
Medicare Sales Representative
eHealth
07.2020 - 02.2022
Life Insurance Agent
Assurance IQ
01.2019 - 07.2020
Senior Account Executive
eFinancial
06.2017 - 01.2019
Medicare Sales Representative
eHealth
05.2014 - 05.2015
District Coordinator
Federal Financial Group
12.2011 - 06.2014
Associate in Science (A.S.) - Non-Destructive Testing
Salt Lake Community College
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