Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Previous experience working with numerous weapon systems. Assigned to the FBI safe streets unit while serving as a detective. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Income Maintenance Caseworker
Commonwealth Of Pennsylvania
06.2023 - Current
Streamlined application processes by implementing efficient filing and tracking systems for income maintenance cases.
Enhanced client satisfaction by providing timely and accurate information regarding benefits eligibility and program requirements.
Collaborated with multidisciplinary teams to ensure comprehensive case management and support for clients in need of assistance.
Maintained up-to-date knowledge of federal, state, and local regulations governing income maintenance programs to ensure compliance.
Provided compassionate support to clients facing challenging life circumstances while helping them navigate the income maintenance system.
Conducted thorough interviews with clients to assess their needs and determine appropriate services or referrals.
Managed a large caseload of diverse clients, prioritizing tasks effectively to meet deadlines and maintain organized case files.
Assisted clients with completing complex forms and applications, ensuring accuracy and completeness of required information.
Reduced errors in benefit calculations by regularly reviewing and updating financial data in client records.
Increased staff collaboration by participating in team meetings, sharing best practices, and supporting colleagues with challenging cases.
Ensured client confidentiality through strict adherence to privacy policies when handling sensitive personal information.
Identified potential instances of fraud or abuse within the income maintenance system by carefully reviewing case documentation for inconsistencies or discrepancies.
Expedited resolution of client concerns by addressing questions promptly or escalating issues to supervisors as needed.
Developed tailored case plans that addressed individual client needs while adhering to program guidelines.
Utilized data analysis skills to identify trends or patterns within caseloads, informing strategic decision-making processes for the agency.
Gathered information via telephone, mail or in person from clients applying for assistance.
Operated computer and imaging equipment to retrieve and enter data into electronic case records.
Police Officer
Geistown Borough
04.2021 - Current
Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
Reduced criminal activity in assigned areas through proactive policing and community engagement.
Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
Assisted in the development of crime prevention strategies, resulting in safer neighborhoods.
Collaborated with other law enforcement agencies to solve complex cases and apprehend dangerous criminals.
Testified effectively in court, contributing to successful prosecutions of offenders.
Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
Developed strong rapport with local businesses owners to address concerns about crime or vandalism affecting their establishments.
Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
Mentored junior officers on the importance of ethical behavior, accountability, and professionalism in their role as public servants.
Secured crime scenes, gathered evidence, and questioned witnesses.
Talked regularly with citizens to establish rapport and become familiar presence in area.
Investigated and reported crimes, accidents, offenses, and damage to property.
Conducted witness interviews and gathered details regarding incidents to determine best course of action.
Answered emergency calls for help from citizens and business owners.
Patrolled assigned areas to prevent and detect roadway crimes.
Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
Apprehended offenders and conducted interviews and interrogations.
Conducted preliminary investigations at scenes of major crimes.
Enforced traffic laws and ordinances through visual observation and radar speed detection.
Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
Gathered necessary information for court appearances and testified as witness under oath in court.
Supervised crowds at busy events to prevent injuries and property destruction.
Apprehended suspects, read Miranda Rights, and transported offenders to jail.
Issued traffic citations and electronic tickets for violations of traffic laws.
Corrections Officer 1
Pennsylvania Department Of Corrections
01.2022 - 05.2023
Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
Prevented contraband introduction through diligent cell searches and visitor screenings.
Promoted a positive environment for rehabilitation with effective communication and conflict resolution skills.
Assisted in the coordination of educational and vocational programs to support inmate reintegration into society.
Ensured accurate record-keeping by diligently documenting incidents, medical issues, and daily activities.
Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
Supported successful emergency response efforts by participating in regular drills and training exercises.
Streamlined inmate processing procedures for improved efficiency during intake, transfer, and release periods.
Provided guidance for new staff members as part of an ongoing training program aimed at enhancing overall team performance.
Increased staff preparedness by developing comprehensive training materials covering emergency procedures, self-defense tactics, and interpersonal communication strategies.
Safeguarded public safety by ensuring strict adherence to established policies governing the transportation of inmates between facilities or court proceedings.
Facilitated timely communication with legal professionals by preparing detailed reports regarding individual inmate behavior, progress, or concerns for use during parole hearings or trial proceedings.
Demonstrated strong leadership abilities while serving as shift supervisor, coordinating officer assignments, resolving conflicts among staff members, and providing feedback on performance evaluations.
Supported mental health initiatives within the institution by working closely with psychological services personnel to identify and address inmate concerns or needs.
Enhanced operational efficiency by implementing innovative scheduling practices, reducing overtime costs while maintaining adequate staffing levels during peak periods.
Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
Contributed to ongoing efforts aimed at improving the overall quality and effectiveness of correctional services through participation in department-wide audits, inspections, or policy review processes.
Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
Routinely counted inmates and in response to potential security breaches.
Documented prisoner identification, charges and inmate disturbance incidents.
Monitored radio transmissions between staff to respond immediately to directions and emergencies.
Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
Reduced escape attempts, crimes and other hazardous activity through close observation and situational awareness.
Enforced regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks, alcohol sensor testing and gate-locking procedures.
Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals and work sites.
Oversaw and maintained custody of 1000 inmates in maximum security.
Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.
Arranged library visits, work assignments, family visits and counseling appointments for prisoners.
Mitigated risks and emergency response delays by monitoring weapon inventory controls.
Police Officer, Detective Sgt
City Of Johnstown Police Department
02.2002 - 12.2021
Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
Reduced criminal activity in assigned areas through proactive policing and community engagement.
Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
Assisted in the development of crime prevention strategies, resulting in safer neighborhoods.
Testified effectively in court, contributing to successful prosecutions of offenders.
Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
Served as a school resource officer, improving relationships between youth and police through positive interactions and educational programs.
Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
Developed strong rapport with local businesses owners to address concerns about crime or vandalism affecting their establishments.
Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
Secured crime scenes, gathered evidence, and questioned witnesses.
Mentored junior officers on the importance of ethical behavior, accountability, and professionalism in their role as public servants.
Talked regularly with citizens to establish rapport and become familiar presence in area.
Investigated and reported crimes, accidents, offenses, and damage to property.
Conducted witness interviews and gathered details regarding incidents to determine best course of action.
Answered emergency calls for help from citizens and business owners.
Patrolled assigned areas to prevent and detect roadway crimes.
Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
Apprehended offenders and conducted interviews and interrogations.
Gathered necessary information for court appearances and testified as witness under oath in court.
Supervised crowds at busy events to prevent injuries and property destruction.
Apprehended suspects, read Miranda Rights, and transported offenders to jail.
Utilized clear communication and interpersonal skills to build relationships with citizens.
Responded to emergency calls to provide assistance to citizens in need.
Identified, pursued and arrested suspects and perpetrators of criminal acts.
Participated in continuous firearms proficiency, defensive driving and arrest technique training.
Provided testimony in court proceedings.
Recorded facts to prepare reports documenting incidents and activities.
Monitored criminal activity in community to identify suspicious activity.
Conducted searches of individuals, vehicles and premises.
Rendered aid to accident victims and other persons requiring first aid for physical injuries.
Monitored crowded public areas and events to mitigate risk and promote safety.
Assisted in special investigations and crime prevention programs.
Handled citation and traffic violation paperwork.
Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
Thoroughly analyzed criminal information and processed crime scenes.
Checked vehicle equipment for proper functioning prior to use.
Obtained information from arrested subjects to conduct debriefings.
Solved complex homicide cases by conducting thorough investigations and utilizing advanced forensics techniques.
Improved case resolution rates with meticulous attention to detail and relentless pursuit of leads.
Collaborated with fellow detectives, sharing information and insights to solve multiple high-profile murder cases.
Prevented future homicides by apprehending suspects quickly and efficiently through comprehensive investigative work.
Enhanced interdepartmental cooperation, working closely with other law enforcement agencies for collaborative crime-solving efforts.
Conducted detailed suspect background checks, unveiling hidden connections between individuals involved in homicide cases.
Interviewed witnesses effectively, obtaining crucial details that contributed significantly to solving homicide cases.
Managed heavy caseloads under intense pressure while maintaining focus on each individual investigation''s needs and requirements.
Presented findings clearly both orally and in writing to inform superiors, colleagues, and legal teams on the progress of homicide cases.
Obtained and served search warrants related to ongoing cases.
Wrote detailed reports outlining case findings for internal files and legal purposes.
Participated in court hearings to provide written reports, evidence and verbal testimonies.
Kept meticulous and detailed records of each case to avoid causing any problems with prosecution.
Initiated and concluded investigations of crime organizations.
Preserved evidence for court hearings and checked integrity of individual pieces.
Delivered calm, professional testimony to support case evidence, establish timelines, and offer law enforcement expertise.
Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
Assigned schedules and coordinated leave time to maintain optimal coverage.
Sent specimens to labs and ran fingerprints through databases to identify individuals of interest.
Worked undercover operations as buyer or dealer to uncover criminal activities and gather evidence for cases.