Doug Melanson
Boston
Summary
Experienced and senior risk professional with a proven track record of success in the financial services industry. Proficient in risk management, executive protection, business continuity, business resiliency, disaster recovery, crisis management, international risk assessments, intelligence gathering, event management, and emergency services. Recognized for consistently delivering robust risk solutions and ensuring effective risk mitigation in high-pressure environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Business Continuity Manager
Fidelity Investments
06.2023 - Current
- Regularly conduct testing and simulations to evaluate the effectiveness of business continuity plans, identifying areas for improvement and implementing necessary adjustments
- Manage recovery sites across multiple regions as part of critical business unit resiliency strategies, ensuring seamless continuity during disruptions
- Develop and deliver targeted training programs to educate employees on the organization's recovery procedures, enhancing their preparedness and response capabilities
Business Continuity Manager
Fidelity Investments
03.2022 - 06.2023
- Conduct comprehensive risk assessments to proactively identify potential threats and vulnerabilities, ensuring the organization's resilience and continuity
- Continuously review and update business continuity plans to align with organizational changes and evolving environmental factors, ensuring their effectiveness in mitigating risks
- Facilitate engaging tabletop exercises with executive audiences, focusing on emergency response plans, contagious illness, financial market volatility, and cyber incident scenarios, fostering preparedness and coordination
- Provide decisive leadership and oversight for planned activations and major disruption events, driving efficient and effective response efforts
Business Continuity Analyst
Fidelity Investments
03.2021 - 03.2022
- Spearheaded the development and successful implementation of robust business continuity plans, safeguarding the organization's operations and minimizing potential disruptions
- Orchestrated cross-functional collaboration with diverse business units, fostering seamless recovery and ensuring business continuity during crisis situations
- Proactively monitored industry trends and regulations to stay abreast of emerging best practices, incorporating them into the organization's business continuity framework
Global Intelligence Analyst
Fidelity Investments
09.2018 - 03.2021
- Spearheaded the identification and assessment of security threats on a global scale, enabling proactive risk management and informed decision-making by key stakeholders
- Empowered stakeholders to make business-related security and operational decisions that effectively protected Fidelity's associates, customers, locations, reputation, and valuable assets
- Played a critical role in gathering and analyzing intelligence pertaining to company executives and their domestic and international business travels, ensuring their safety and security
Senior Executive Protection Specialist
Fidelity Investments
06.2015 - 03.2021
- Implemented daily security and risk mitigation measures to ensure the safety and well-being of Senior-Level Executives, demonstrating a proactive approach to executive protection
- Conducted routine and non-routine advances, diligently identifying and reporting any anomalies or suspicious activities in the vicinity, along travel routes, and at large events to mitigate potential threats effectively
- Oversaw security-related matters for both domestic and international company events, providing comprehensive management throughout the entire event lifecycle, from pre-event planning to post-event evaluation
- Implemented robust security and access control procedures, ensuring the safety and security of numerous properties, including residences, through effective security measures
- Demonstrated a commitment to safety and well-being by rendering medical aid as needed, showcasing the ability to handle emergency situations effectively
- Acted as a liaison to law enforcement, emergency medical services, and fire officials during domestic and international travel, fostering strong relationships and ensuring effective coordination in emergency situations
Executive Protection Specialist
Fidelity Investments
02.2012 - 06.2015
- Played a key role in implementing comprehensive security and access control procedures, ensuring the safety and security of numerous properties, including residences
- Demonstrated a commitment to safety by providing prompt medical aid as needed, effectively handling emergency situations and ensuring the well-being of individuals
- Proficiently operated and maintained a wide range of protective, operations, and communications equipment, ensuring their optimal functionality and reliability for seamless security operations
Security Representative
Fidelity Investments
03.2011 - 02.2012
- Acted as a first responder, providing prompt and effective services to all emergencies and incidents within the scope of training
- Handled a wide range of situations, including medical emergencies, unauthorized entry, facility evacuations, and unlawful acts
- Prepared comprehensive written reports of incidents, capturing essential details and providing clear documentation for future reference and analysis
Education
Bachelor of Arts - Criminal Justice
Curry College
Milton, MA01-2009
Skills
- Recovery strategies
- Crisis management
- Incident management
- Disaster recovery
Certification
National Incident Management System (NIMS)
Associate Business Continuity Professional (ABCP)
Incident Operator Certification
Tactical and Defensive Shooting
Certified Business Continuity Professional (CBCP)
Timeline
Senior Business Continuity Manager
Fidelity Investments
06.2023 - Current
Business Continuity Manager
Fidelity Investments
03.2022 - 06.2023
Business Continuity Analyst
Fidelity Investments
03.2021 - 03.2022
Global Intelligence Analyst
Fidelity Investments
09.2018 - 03.2021
Senior Executive Protection Specialist
Fidelity Investments
06.2015 - 03.2021
Executive Protection Specialist
Fidelity Investments
02.2012 - 06.2015
Security Representative
Fidelity Investments
03.2011 - 02.2012
Bachelor of Arts - Criminal Justice
Curry College
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