Family Time
Doug O'Brien
Sales Director
Katy,TX
Summary
Successful and intuitive new business hunter, empathetic in approach, who gets it done. Sales Director of 5+ years offering sales solutions expertise for MarTech, in consumer, retail, technology and energy sectors. Hardworking and driven net-new individual contributor with experience leading inside sales teams into battle. Equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Credited with years consistently growing bottom-line profits. Savvy negotiator and leader adept at building exceptional teams, improving customer experience through value-added strategies and executing highly profitable sales plans.
Overview
12
12
years of professional experience
8
8
years of post-secondary education
5
5
Certifications
3
3
Languages
Work History
Sales Director
The RepTrak Company
Katy, TX
04.2021 - Current
- Accomplished above quota salesperson, exceeded quota 120% in first year in role.
- Generated $600k-$1M in pipeline per month
- Onboarded Fortune-500 clients such as eBay, Enbridge, W.L. Gore, Home Depot, MGM Resorts, Grainger, Hunter Fan, Subway, & Neiman Marcus Group.
- Executed strategic plans for growth and new acquisitions.
- Utilized consumer trends to shape sales approaches.
- Developed pipeline utilization strategies and penetration processes to increase overall profitability.
- Boosted revenue opportunities by initiating strategic sales strategies based on industry trend and competitive analysis.
- Solved complex problems to increase sales effectiveness and streamline business direction.
- Asked appropriate questions to identify prospects' needs and pinpoint solutions for best fit.
Demand Generation Manager
The RepTrak Company
Boston, MA
09.2020 - 03.2021
- Drove global demand generation efforts across omnichannel digital campaigns, email and online marketing and webinars.
- Reported on-demand generation's contribution to pipeline and revenue.
- Aligned with sales to optimize outreach strategies, conversion and workflow.
- Evaluated and recommended new vendors and campaign opportunities.
- Devised content strategy to effectively engage target audiences.
- Reviewed historical sales trends, researched demand drivers and prepared forecast data to develop statistical forecast models and evaluate forecast results.
- Used ConnectANDsell and HubSpot to provide reports concerning demand management.
Sales Manager
The RepTrak Company
Boston, MA
10.2019 - 09.2020
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Business Development Executive
The RepTrak Company
Boston, MA
10.2017 - 09.2019
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Net-new sales team onboarded customers; Subway, Cambia, CAE, etc. to name a few
- Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Collaborated with sales and marketing departments to support client acquisition.
- Contributed to industry events and trade shows to showcase products and gather industry intelligence.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
Account Executive
En Pointe Technologies, A PCM Company
Foxborough, MA
01.2016 - 08.2017
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Secured Boston Children's Hospital Microsoft business valued over $3.5M
- Leveraged CRM to collect, organize and manage sales data and customer information.
- Managed sales cycle to maintain solid customer base.
- Gained understanding of goals, objectives and processes to meet client business needs.
- Prepared forecasts to gain understanding of measures needed to grow business.
- Researched competitive landscape and emerging technologies to position brand in global marketplace.
- Distributed marketing materials to existing and prospective clients to promote products and services.
Business Development Associate - Enterprise
EnerNOC
Boston, MA
06.2015 - 01.2016
- Engaged with customers to build business relationships.
- Used SalesForce to handle current portfolio and prospective leads.
- Developed knowledge of company products and services to make suggestions according to customer needs.
- Opened 100s of new accounts.
- Managed needs of more than 75 customers at once using strong prioritization and multitasking abilities.
Real Estate Agent
Keller Williams
Boston, MA
10.2012 - 12.2015
- Negotiated, facilitated, and managed real estate transactions.
- Liaised between sellers, buyers, attorneys, inspectors, lenders and agencies to provide positive experiences for both parties.
- Conducted weekly open houses and provided feedback to sellers on potential buyers.
- Prepared and presented contracts and other legal documents to clients.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Communicated with clients to understand property needs and preferences.
- Presented purchase offers to sellers for consideration.
- Advertised client properties through websites, social media, and real estate guides.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through door-knocking, networking, postcards, and cold calling.
Recruiter
Green Key Resources
Altamonte Springs, FL
10.2011 - 04.2012
- Collaborated with hiring managers to understand job requirements and expectations.
- Operated and maintained applicant tracking and candidate management systems.
- Advertised job opportunities on social media platforms and job boards.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Developed recruiting strategies to identify qualified candidates and build network.
Education
Bachelor of Arts - International Relations And Affairs
Rollins College
Winter Park, FL 08.2007 - 05.2011
High School Diploma -
Morristown-Beard School
Morristown, NJ 09.2003 - 06.2007
Skills
Market penetration
undefinedCertification
Massachusetts Real Estate License
Interests
Stand-Up Comedy
Fitness
Wordle
Lacrosse
Cycling
Stand-Up Comedy
Software
6Sense
Salesforce
HubSpot Sales Professional
ZoomInfo
LinkedIn Sales Navigator
ConnectANDsell
Timeline
Acclivus R3 Solutions
05-2023
Gary Walker Sales Training - CustomerCentric Selling
04-2021
Sales Director
The RepTrak Company
04.2021 - Current
Demand Generation Manager
The RepTrak Company
09.2020 - 03.2021
Acclivus R3 Solutions
05-2020
Sales Manager
The RepTrak Company
10.2019 - 09.2020
John Barrows - JB Sales
01-2018
Business Development Executive
The RepTrak Company
10.2017 - 09.2019
Account Executive
En Pointe Technologies, A PCM Company
01.2016 - 08.2017
Business Development Associate - Enterprise
EnerNOC
06.2015 - 01.2016
Massachusetts Real Estate License
12-2012
Real Estate Agent
Keller Williams
10.2012 - 12.2015
Recruiter
Green Key Resources
10.2011 - 04.2012
Bachelor of Arts - International Relations And Affairs
Rollins College
08.2007 - 05.2011
High School Diploma -
Morristown-Beard School
09.2003 - 06.2007
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