Doug Owen
Naperville,IL
Summary
Software-savvy quality assurance professional committed to confirming proper functionality and usability of software products before release. Plans test schedules and strategies according to project scope and delivery dates and monitors and tracks bug resolutions. Reviews software documentation to verify technical accuracy and completeness and to mitigate risks.
Overview
16
16
years of professional experience
Work History
Senior Quality Assurance Tester
IiRcade
10.2020 - 05.2023
- Monitored resolution of bugs on more than 300 different games ranging from classic arcade titles to modern independent games, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
- Produced promotional social media materials for upcoming game releases on the iiRcade machine including images and video trailers.
- Reported directly to Lead Producer and mentored new testers, answering questions and teaching how to use the arcade machines and testing practices.
Technical Requirements Tester
Activision
08.2019 - 10.2020
- Located and identified issues of noncompliance to first party technical standards on the PlayStation 4 and PlayStation 5 systems, writing detailed bug reports and verifying fixes
- Arranged a team effort to perform online multiplayer testing during remote work.
- Project credits: Call of Duty: Modern Warfare, Call of Duty: Modern Warfare 2 Campaign Remastered, Crash Team Racing: Nitro-Fueled, Tony Hawk's Pro Skater 1+2, Crash Bandicoot 4: It's About Time, Call of Duty: Black Ops Cold War for the PlayStation 4 and Call of Duty: Black Ops Cold War for the PlayStation 5.
Quality Assurance Tester
Disney Interactive
04.2015 - 01.2019
- Identified and evaluated player-facing problems in tests, providing detailed documentation of issues for use by developers.
- Assisted other testers as part of a collaborative effort and taught new testers about current projects and testing practices.
- Wrote original testing checklists for implementation of new features in the game.
- Project credits: Disney Infinity 3.0 for the PlayStation 4 and Windows 10, Disney LOL, Star Wars Hub, Disney GIF, and Star Wars: Commander for Android and iOS devices.
Quality Assurance Tester
Wemo Media/WEVR
02.2012 - 05.2015
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective, working directly with producers and engineers.
- Project credits: TheBlu web-based application, Superfugu on Apple iPad, websites www.joust.com and www.omaze.com, and theBlu VR on the Oculus Rift and GearVR devices.
Localization Tester, Quality Assurance Tester
GTL Media/GameScribes
01.2011 - 02.2012
- Captured footage of voice-over audio and in-game text of games in development for use by translators worldwide to localize games for release worldwide, and followed written test instructions and procedures to accurately test according to first-party technical standards.
- Project credits for localization: Green Lantern: Rise of the Manhunters for Xbox 360, PlayStation 3, and Nintendo Wii, F.E.A.R 3 for Xbox 360 and PC.
- Project credits for first-party technical standards testing: Supremacy MMA: Unrestricted for PlayStation Vita.
Quality Assurance Tester
Electronic Arts
09.2007 - 03.2009
- Evaluated function, performance and design compliance of every product against design standards.
- Wrote detailed, concise bug reports for use by developers, and verified fixes.
- Project credits: Boom Blox and Boom Blox Bash Party for the Nintendo Wii, Command and Conquer: Red Alert 3 for the Xbox 360 and PC.
Education
Bachelor of Science - Game Art and Design
The Art Institute of California
Santa Monica, CA03.2007
Skills
- 2D Software: Photoshop, Illustrator, After Effects, Flash, able to produce texture maps
- 3D Software: 3D Studio Max, Unreal Editor, Zbrush Maya, able to produce 3D models within given polycount, UV unwrapping and diffuse/specular/normal mapping
- General: Mac and PC OS, Microsoft Office, DevTrack, DevTest, JIRA, BugZilla, Backlog, TestRail
- Quality Assurance, Consoles: Nintendo Wii, Xbox 360, PlayStation 3, PlayStation 4, PlayStation 5, Windows 10
- Quality Assurance, Mobile Devices: Android, iOS, Amazon, (proficient with Charles Proxy system), web applications (Internet Explorer, Chrome, Firefox)
- Quality Assurance, Virtual Reality: Oculus Rift, GearVR
- Functional Testing Experience
- Quality Assurance Requirements
Timeline
Senior Quality Assurance Tester
IiRcade
10.2020 - 05.2023
Technical Requirements Tester
Activision
08.2019 - 10.2020
Quality Assurance Tester
Disney Interactive
04.2015 - 01.2019
Quality Assurance Tester
Wemo Media/WEVR
02.2012 - 05.2015
Localization Tester, Quality Assurance Tester
GTL Media/GameScribes
01.2011 - 02.2012
Quality Assurance Tester
Electronic Arts
09.2007 - 03.2009
Bachelor of Science - Game Art and Design
The Art Institute of California
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