Volunteering for local church groups
Building and flying VR flight sim rigs
Building and enjoying home theater systems
Doug Russell
Louisville,KY
Summary
Knowledgeable technology leader with solid track record in managing IT projects from inception to completion. Successfully led teams to deliver projects on time and within scope, enhancing operational efficiency. Demonstrated proficiency in project planning and risk management, ensuring seamless execution and stakeholder satisfaction.
Overview
29
29
years of professional experience
1
1
Certification
Work History
IT Project Manager/IT Program Manager/IT Manager
Humana
05.2008 - Current
- Led cross-functional teams to deliver IT projects on time and within budget.
- Developed project plans, defining scope, goals, and deliverables in collaboration with stakeholders.
- Implemented risk management strategies to identify potential issues and mitigate impact on project timelines.
- Facilitated regular status meetings, ensuring effective communication among team members and stakeholders.
- Streamlined project workflows by adopting Agile methodologies, improving team efficiency and adaptability.
- Analyzed project outcomes to identify areas for improvement and drive process enhancements across initiatives.
- Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
- Built and maintained strong relationships with stakeholders, resulting in increased trust and collaboration on future projects.
- Mentored junior staff in best practices for IT project management, fostering a culture of continuous improvement within the team.
- Optimized internal processes through regular review meetings with team members aimed at identifying areas for improvement.
- Developed detailed project plans, outlining clear objectives, timelines, and deliverables for IT projects.
- Managed budgets for multiple projects concurrently, tracking expenses and reallocating resources as needed to stay within budget constraints.
- Improved resource utilization by analyzing performance metrics and adjusting staffing levels accordingly.
- Led and managed a staff of 100 team members engaged in developing digital technology solutions.
- Communicated project updates to stakeholders at all levels.
F-16 Pilot/T-37 Instructor Pilot/Manager
United States Air Force
05.1997 - 02.2008
- Operated advanced military aircraft in high-pressure environments to ensure mission success.
- Led flight crews through complex missions, enhancing team performance and safety protocols.
- Developed and implemented training programs for junior pilots to improve operational efficiency and readiness.
- Planned and led multiple daily training missions.
- Led operational planning and execution for large-scale military exercises.
Education
MBA - Technology Management
University of Phoenix
11.2006
BS - Computer Science
United States Air Force Academy
05-1997
Skills
- Risk management
- Scrum framework
- Software development life cycle
- Stakeholder management
- Software testing
- Project planning and development
- Project management
- Agile methodology
- Schedule management
- Performance improvements
Certification
Project Management Professional (PMP) – September 2009; PMP #1294102
Interests
Team Leadership
- As an IT Manager I lead a team of over 20 associate direct reports and 80 contractors responsible for the software updates and improvements to the primary claims payment platform for a Fortune 50 health insurance company. I have focused on productivity and efficiency, reducing costs on my team by more than 20% while increasing development throughput. I have led my team through a Scaled Agile Framework (SAFe) transformation process and designed and implemented processes that enable prioritization of our team’s most important work to maximize company value.
- As an IT Program Manager, I have led teams of up to sixteen Project Managers to the successful delivery of digital technology projects. I oversaw staffing, mentoring and professional development of my team as well as the creation and maintenance of strategic plans from initial objective creation to final program completion to ensure delivery of business objectives. I have supervised programs responsible for the delivery of seventy-five digital technology projects annually with total portfolio budgets of $30M.
- I have experience leading enterprise-wide initiatives including cloud migration and performance testing. As leader of our annual enterprise testing initiatives, I was responsible for the completion of performance testing by 100 teams and 300 applications to ensure system reliability during key business periods, reporting progress directly to senior leaders.
Process Improvement
As a Project Manager I have managed all phases of the project lifecycle from initial scope definition through operational validation. I designed and implemented project management best practices that lowered initial project defect rates from 48% to <10%.
Growing Talent
I have focused on increasing team efficiency and team engagement by working with my teams to document and share best practices and to stay on top of evolving tools and processes. I work with my team to ensure they have the knowledge to be effective in their roles and work with them to grow their talent to meet their career goals.
Timeline
IT Project Manager/IT Program Manager/IT Manager
Humana
05.2008 - Current
F-16 Pilot/T-37 Instructor Pilot/Manager
United States Air Force
05.1997 - 02.2008
MBA - Technology Management
University of Phoenix
BS - Computer Science
United States Air Force Academy