Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Doug Shadwick

Chapel Hill

Summary

Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bartender/Server

Acme
Carrboro
09.2023 - Current
  • Poured wine, beer, and cocktails for patrons.
  • Resolved customer complaints in a professional manner.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Checked identification cards for proof of age prior to serving alcohol beverages.

Bartender/Server

Thyme Concepts
03.2023 - Current
  • Serve wine, beer, and cocktails to guests.
  • Assist in the preparation of food
  • Set up and break down bar
  • Provided friendly, courteous service to create memorable moments for guests.

Bartender

Atlas
Carrboro
09.2023 - 10.2024
  • Mixed cocktails and served beverages to enhance customer experience.
  • Maintained cleanliness and organization of bar area for efficient service.
  • Monitored inventory levels and restocked supplies as needed.
  • Engaged with patrons to create a welcoming and friendly atmosphere.

Bartender, Server

Cille & Scoe
08.2022 - 06.2023
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.

Bartender

Dram & Draught
06.2021 - 08.2022
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Prepared batches, juices, and garnishes for service
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Education

High School Diploma -

East Chapel Hill High
Chapel Hill, NC
06.2007

Skills

  • Beverage preparation
  • Highly reliable
  • Clear and effective communication
  • Liquor, beer and wine knowledge
  • Hospitality service expertise
  • Responsible alcohol service
  • POS system operation
  • Customer complaint resolution

Certification

  • BarSmarts Basic
  • BarSmarts July 2022

References

  • Nick Cappiello, Acme Shift Lead, (919) 650-9218, Acme
  • Sam, Smith, Cille & Scoe coworker/ Shift Lead, (336) 455-3413, Cille & Scoe, 2022-08, 2023-06
  • Philip, Flores, Thyme Concepts Owner/Chef, (336) 912-0775, Thyme Concepts, 2023-present

Timeline

Bartender/Server

Acme
09.2023 - Current

Bartender

Atlas
09.2023 - 10.2024

Bartender/Server

Thyme Concepts
03.2023 - Current

Bartender, Server

Cille & Scoe
08.2022 - 06.2023

Bartender

Dram & Draught
06.2021 - 08.2022

High School Diploma -

East Chapel Hill High