Doug Starr
LaBelle,Florida
Summary
Encouraging Manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
12
12
years of professional experience
Work History
General Manager of Training
Twin Peaks Restaurants
05.2018 - Current
- Ensuring consistent training standards for hourly and salaried staff.
- Played a key role in establishing training programs used across the country.
- Within two years, achieved a dramatic improvement in overall training completion percentage, increasing it from below 65% to over 90%.
- Responsible for overseeing all aspects of daily operations at the Fort Myers location.
- Played key role in bringing Fort Myers location to #1 globally by achieving annual sales of over $13,000,000 for two consecutive years.
General Manager
ROK:BRGR American Kitchen and Cocktails
11.2016 - 01.2018
- Executed and supervised operational activities within a fast-paced restaurant environment, driving annual sales worth $3.5 million.
- Spearheaded all aspects pertaining to team member selection, training effectiveness optimization,directing personal growth initiatives and policy execution.
- Successfully implemented controls that reduced overall food cost to an impressive 30%, complemented by a 23% liquor cost.
Restaurant Manager
Tony Roma's Restaurant
08.2012 - 02.2015
- Responsible for scheduling, inventory management, product ordering and adjusting pars while also implementing effective marketing tactics.
- Consistently achieved a 3% growth in sales for four consecutive quarters as the head of marketing.
- Successfully lowered food cost by 2% after moving to Florida region.
- Increased EBITDA for the year by $100,000 through a 5% reduction in labor costs at a $4.1 million annual store.
Education
Degree in Culinary Arts -
Le Cordon Bleu College of Culinary Arts
Las Vegas, NV09.2013
Skills
- Leadership and team building
- Training and Development
- Problem Resolution
- Effective leader
- Operations Management
- Team Player
- Staff Motivation
- Efficient multi-tasker
Timeline
General Manager of Training
Twin Peaks Restaurants
05.2018 - Current
General Manager
ROK:BRGR American Kitchen and Cocktails
11.2016 - 01.2018
Restaurant Manager
Tony Roma's Restaurant
08.2012 - 02.2015
Degree in Culinary Arts -
Le Cordon Bleu College of Culinary Arts
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