Motivated student currently working towards degree in Economics. Adept at prepping resources, equipment and materials for research. Extensive background in investigating viable and proficeint research.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Program Assistant
Catholic Charities and Community Services
Baltimore, MD
2021.09 - Current
Improved outreach with strong community relations and positive connects with teachers.
Developed strong organizational and communication skills through coursework and volunteer activities.
Resolved problems, improved operations and provided exceptional service.
Gun Violence Prevention/ Research Assistant
Johns Hopkins University, Bloomberg School Public Health
Baltimore, MD
2019.07 - 2021.02
Data Collection/ Abstraction
Reviewed cases for gun violence archive and entered that data into an online database, worked directly with the gun violence prevention office of Johns Hopkins Bloomberg
School of Public Health to have data accurately understand and evaluate violence prevention techniques
Uploaded data to Microsoft Teams
Microsoft Office Experience, Excel, PowerPoint, Word, entered and reviewed data using a
Brand Repersentative
AM Retail Group
Baltimore, MD
2018.01 - 2020.12
Developed and sustained with existing customer base, building rapport as a personable and trusted representative
Conversed with customers to share information about products and services.
Employed basic selling techniques to engage with customers.
Supervisor of Operations
Jimmy and Mary's natural
Baltimore, MD
2017.06 - 2019.04
Led startup and creation of operational procedures and workflow planning.
Evaluated team performance and provided direction appropriately.
Set pricing structures according to market analytics and emerging trends.
Devised processes to boost long-term business success and increase profit levels.
Front Office Associate
Rose Law Firm, LLC
Baltimore, MD
2016.02 - 2018.02
Communicated with clients in person and via phone and email; maintained positive relationships and high client satisfaction
Tech Savvy
Greeted customers upon entry to facility to promote positive relations.
Welcomed large volume of guests and improved overall customer service.
Answered multi-line phone systems and relayed correspondence to appropriate parties.
Troubleshot and resolved equipment issues to minimize service costs
Reasonable initiate and maintain trusting relationships with supervisors, coworkers and customers
Filed paperwork into client’s files and stored away in a file cabinet
Honorable
Education
Bachelor of Science - Business Economics
Regent University
Virginia Beach, VA
2018.08 - Current
Skills
Strong problem solver
Report writing
Excel spreadsheets
Microsoft Office
Collaboration
Driven and Outgoing
Research
Data Entry
Administrative Support
Grant Writing
Data Compiling
Decision Making
Timeline
Program Assistant
Catholic Charities and Community Services
2021.09 - Current
Gun Violence Prevention/ Research Assistant
Johns Hopkins University, Bloomberg School Public Health
2019.07 - 2021.02
Bachelor of Science - Business Economics
Regent University
2018.08 - Current
Brand Repersentative
AM Retail Group
2018.01 - 2020.12
Supervisor of Operations
Jimmy and Mary's natural
2017.06 - 2019.04
Front Office Associate
Rose Law Firm, LLC
2016.02 - 2018.02
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