Your Name

• Applied reason, logic, and advanced problem-solving skills to resolve complex and sensitive issues.
• Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
• Worked in fast-paced environment with competing demands for time and attention.
• Managed application processes for facility certifications with Assisted Daily Living education programs.
• Developed policies and procedures for effective pharmacy management.
• Successfully negotiated client contract renewals to create increased revenue.
• Devised and introduced initiatives and projects to maintain or improve existing facilities, allowing for maximization of capital component of Medicaid's per diem rate.
• Created customized care plans, working with hospital staff and families to assess and meet individual needs.
• Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
• Trained pharmacy interns and newly hired pharmacy technicians.
• Motivated and supervised 20+ caregivers and managed in delivering quality patient care.
• Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
• Ordered all pharmacy supplies and kept check on inventory levels.
• Collaborated with CEO to maintain daily operations.
• Led, directed and motivated others to innovate and excel.
• Communicated with patients, ensuring that medical information was kept private.
• Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
• Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
• Scheduled surgeries, managed pre-certifications and verified insurance coverage.
• Supervised team of 5 pharmacy technicians.
• Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
• Direct day-to-day administrative and operational functions for 49-bed facility, providing guidance and leadership to over 20+ employees across ALL departments.
• Discussed medical histories with patients in effort to provide most effective medical advice.
• Conducted literature and coding reviews to adhere to state and federal standards.
• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
• Spearheaded and implemented new projects to expand scope of engagement.
• Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
• Reviewed and evaluated test results to suggest care and treatment options.
• Motivated , supervised and delivered quality patient care.

3+.

• Collected, recorded and deposited monthly rents from over 12 tenants.
• Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
• Advertised on internet ad forums and obtained potential residents through lead generation.
• Ordered all pharmacy supplies and kept check on inventory levels.
• Discussed medical histories with patients in effort to provide most effective medical advice.
• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
• Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
• Communicated with patients, ensuring that medical information was kept private.
• Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
• Redesigned workflow processes for patient access and back-office, resulting in reduction of staffing costs.
• Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
• Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
• Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
• Created customized care plans, working with hospital staff and families to assess and meet individual needs.
• Direct day-to-day administrative and operational functions for 2, 6-bed facility, providing guidance and leadership to over 5 employees.
• Scheduled surgeries, managed pre-certifications and verified insurance coverage.
• Performed several administrative duties, including room transfers, incident reports and maintenance requests.
• Monitored staff success and conducted physical inspections of facility to comply with policies and procedures.
• Responded on 24-hour, 7-day basis to significant unusual occurrences.
• Assisted staff members through individual and group conferences in analyzing problems and improving skills.
• Directed department functions, activities and supervision of personnel.
• Reviewed activities of operations departments to determine progress toward stated goals and objectives.
• Spearheaded and implemented new projects to expand scope of engagement.
• Introduced and implemented new testing and interpretation procedures to maintain standards of care and meet quality assurance benchmarks.
• Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.

• Provided safe mobility support to help patients move around personal and public spaces.
• Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
• Consulted with social workers to assess cases and enhance care.
• Developed rapport to create safe and trusting environment for care.
• Offered social support by creating activities, in addition to medical appointments.
• Documented vitals, behaviors and medications in client medical records.
• Maintained clean, safe and well-organized patient environment.
• Kept patients mentally alert by entertaining, conversing.
• Monitored progress and documented any patient health status changes, keeping healthcare team updated.
• Assisted patients with self-administered medications.
• Conferred with medical team to discuss patient condition and medical care, helping to optimize treatments and enhance outcomes.
• Administered medication as directed by physician.
• Supervised daily activities and provided assistance when needed.
• Assisted disabled clients in any way necessary to facilitate independence and well-being.
• Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
• Worked to improve and enhance patient lives through effective and compassionate care.
• Supervised 6 team members throughout redesign and renovation process
• Led facility management staff and consultants in producing business plan that focused on all aspects of facility operations, including setting priorities and job assignments
• Evaluated facility operations and personnel for safety and health regulations compliance
• Conducted weekly inspections of facility grounds, external structure, systems, and equipment