Douglas Adams
Pickerington,Ohio
Summary
With over 28 years of security and law enforcement experience, I offer personal protection services to clients who need additional help in safeguarding and protecting themselves and their assets. I am currently a Personal Protection Specialist, working with individuals and organizations who require customized and effective solutions for their security needs. As a certified member of the International Association for Healthcare Security and Safety (IAHSS), I have a strong focus and expertise in the healthcare security industry. I have served as a Chief of Police, a Manager of PBX, and a Director of Emergency Management at a major health center, where I led and mentored a team of security professionals, implemented video surveillance systems, and coordinated emergency response plans. My mission is to use my knowledge and training to help others achieve peace of mind and security.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Personal Protection Specialist
ST. CHRISTOPHER PROTECTIVE SERVICES
04.2024 - Current
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Investigated suspicious activities and persons to maintain security of premises.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Provided Security for clients based on their individual needs.
Chief of Police, Director of Emergency Management, Manager of Communications
MERCY HEALTH LORAIN HOSPITAL
08.2022 - 04.2024
- Directly supported company leadership by managing the Protective Services operations workload
- Coordinated all department functions and oversee the daily department operations, including budgeting and department productivity
- Create or implement security standards, policies, and procedures
- Plan, direct, or coordinate security activities to safeguard company assets, employees, guests, or others on company property
- Supervise subordinate police officers, performing activities such as hiring, training, assigning work, evaluating performance, or disciplining
- Analyze and evaluate security operations to identify risks or opportunities for improvement
- Collect and analyze security data to determine security needs, security program goals, or program accomplishments
- Monitor security policies, programs or procedures to ensure compliance with internal standards, licensing requirements, or applicable government security requirements, policies, and directives.
LT/Manager Mercy Health Police Department
MERCY HEALTH TOLEDO RURAL HOSPITALS
02.2021 - 08.2022
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Directly supported company leadership by managing the Protective Services operations workload. Coordinated all department functions and oversee the daily department operations, including budgeting and department productivity. Create or implement security standards, policies, and procedures. Plan, direct, or coordinate security activities to safeguard company assets, employees, guests, or others on company property. Supervise subordinate police officers, performing activities such as hiring, training, assigning work, evaluating performance, or disciplining. Analyze and evaluate security operations to identify risks or opportunities for improvement. Collect and analyze security data to determine security needs, security program goals, or program accomplishments. Monitor security policies, programs or procedures to ensure compliance with internal standards, licensing requirements, or applicable government security requirements, policies, and directives.
Manager of Protective Services/Communications
Mercy Health Springfield Regional Medical Center
08.2015 - 02.2021
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Directly supported company leadership by managing the Protective Services operations workload. Coordinated all department functions and oversee the daily department operations, including budgeting and department productivity. Create or implement security standards, policies, and procedures. Plan, direct, or coordinate security activities to safeguard company assets, employees, guests, or others on company property. Supervise subordinate police officers, performing activities such as hiring, training, assigning work, evaluating performance, or disciplining. Analyze and evaluate security operations to identify risks or opportunities for improvement. Collect and analyze security data to determine security needs, security program goals, or program accomplishments. Monitor security policies, programs or procedures to ensure compliance with internal standards, licensing requirements, or applicable government security requirements, policies, and directives.
Building Security Manager
Nationwide Arena
03.2013 - 08.2015
- Create or implement security standards, policies, and procedures
- Plan, direct, or coordinate security activities to safeguard company assets, employees, guests, or others on company property
- Supervise subordinate security professionals, performing activities such as hiring, training, assigning work, evaluating performance, or disciplining
- Identify, investigate, or resolve security breaches
- Arrange for or perform executive protection activities
- Coordinate security operations or activities with public law enforcement, fire and other agencies
- Train subordinate security professionals or other organization members in security rules and procedures.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Senior Trainer/Mentor/Subject Matter Expert
Dyncorp Intl.
11.2011 - 12.2012
- I was part of a team that synchronized the development of the ANA Guard Force with the development of management, operations, administrative and logistics systems
- Supporting leaders, solders and staff members in assuming full responsibilities for the Afghanistan National Detainee Facility
- I was assigned to Bagram Air Field, Sabalu-Harrison under Combined Joint Interagency Task Force 435 / Detainee Operations
- I was an Advisor attached to Rule of Law Field Force Afghanistan at the Justice Center in Parwan assisting in the transfer of Detainees from American custody to the Government of the Islamic Republic of Afghanistan
- I Advised and Mentored the ANA Captain in charge of the Detainee Case Management system
- Established or updated detainee receiving and holding procedures or plans and then trained Afghan MOD/GS and ANA on the proper SOP's, policies, procedures and techniques for managing detainees and use of associated facilities and equipment
- I made recommendations on improvements to the case management process
- Completed monthly reports on the progress of Detainee transfers and the progress of the Case Management System and delivered reports to the Director of Detainee Operations
- Reviewed, collected, compiled detainee case information
- I then assembled and handed over 3000 plus files to the ANA Captain in charge of the Case Management system prior to my departure in a nine month period.
Correctional Program Specialist
Ohio Department of Rehabilitations and Corrections
01.2005 - 11.2011
- Planned and delivered social and rehabilitative program services for assigned unit in correctional facility such as substance abuse, sex offenders' programs
- Routinely contacted community service providers and governmental agencies to arrange services
- Served on committees and attended interdisciplinary meetings regarding inmate behavior
- Completed risk assessments, needs and progress reports on inmates and prepared security classification instruments and made recommended changes in social programs
- Met daily with inmates to discuss and or resolve any issues they may have.
- Responded to correspondence from community agencies, families and public inquiries.
- Evaluated programming efforts upon completion of programming.
Classification Specialist
Ohio Department of Rehabilitations and Corrections
01.2004 - 01.2005
- Keep up with developments in area of expertise by reading current journals, books, or magazine articles
- Created initial Security level for newly imprisoned males within the Ohio Department of Corrections
- Reviewed court documents, LEADS/NCIC print outs, pre-sentence investigations, and if applicable post sentencing investigations on each new inmate
- Created spread sheets on a weekly basis of all completed case files/Initial Security Reviews of that week's new inmates for administrative review.
Correctional Officer
Ohio Department of Rehabilitations and Corrections
02.1999 - 02.2004
- Monitor conduct of prisoners in housing unit, or during work or recreational activities, according to established policies, regulations, and procedures, to prevent escape or violence
- Inspect conditions of locks, window bars, grills, doors, and gates at correctional facilities to ensure security and help prevent escapes
- Record information, such as prisoner identification, charges, and incidences of inmate disturbance, and keep daily logs of prisoner activities
- Search prisoners and vehicles and conduct shakedowns of cells for valuables and contraband, such as weapons or drugs
- Guard facility entrances to screen visitors
- Conduct head counts to ensure that each prisoner is present
- Provide to supervisors oral and written reports of the quality and quantity of work performed by inmates, inmate disturbances and rule violations, and unusual occurrences
- Participate in required job training
- Drive passenger vehicles and trucks used to transport inmates to other institutions, courtrooms, hospitals, and work sites
- Assign duties to inmates, providing instructions as needed
- Counsel inmates and respond to legitimate questions, concerns, and requests
- Conduct fire, safety, and sanitation inspections
- Settle disputes between inmates.
Chief of Police
West Liberty Ohio
08.1995 - 11.1997
- Maintain logs, prepare reports, and direct the preparation, handling, and maintenance of departmental records
- Explain police operations to subordinates to assist them in performing their job duties
- Cooperate with court personnel and officials from other law enforcement agencies and testify in court as necessary
- Investigate and resolve personnel problems within organization and charges of misconduct against staff
- Monitor and evaluate the job performance of subordinates, and authorize promotions and transfers
- Discipline staff for violation of department rules and regulations.
- Effectively led investigations, ensured safety protocols were followed, and handled high-pressure situations.
- Developed and implemented security policies, procedures and systems to protect personnel, property and data.
- Conducted investigations to identify suspicious activities, violations of policies and regulations and potential threats.
Education
Bachelors Degree in Criminal Justice Leadership/Human Services -
URBANA UNIVERSITY
11.2004
Skills
- Security Specialist/Force Protection United States Air Force 81130 USAF
- State of Ohio/Corrections Hostage Negotiator and Security Response Team
- Unarmed Self-defense Instructor
- Advanced Unarmed Self Defense
- Loss Prevention and Fraud training
- Security Threat Groups
- Instructional Training Course Interview and Interrogations
- Ohio Peace Officer Training Academy 19-001
- Staff Development
- Performance Management
- Workforce Management
- Expense Tracking
- Operations Management
- Policy Implementation
- Budget Control
- Team Leadership
- Verbal and written communication
- Crowd Management
- Site Evaluations
- Protective Services
- Vulnerability Assessments
- Situational Awareness
- Close Protection
- Safety and Security
- Emergency Situations
- Law Enforcement Collaboration
- Physical Combat
- Facility Policies and Procedures
- Footage Review
- Security Operations Experience
- Armed Security Guard Certification
- Plain-Clothes Surveillance
- De-Escalation Techniques
- Personnel Protection
Certification
- IS-01.a" entitled "Emergency Manager: An Orientation to the Position
- IS-15.b" entitled "Special Events Contingency Planning for Public Safety Agencies
- IS-60" entitled "Intro and Overview - Homeland Sec Geospatial Concepts-of-Operations
- IS-61" entitled In-Depth-Homeland Security Geospatial Concept-of Operations
- IS-100.hcb" entitled "Introduction to the Incident Command System (ICS 100) for Healthcare/Hospitals
- IS-200.hca" entitled "Applying ICS to Healthcare Organizations
- IS-230.d" entitled "Fundamentals of Emergency Management
- S-235.b" entitled "Emergency Planning
- IS-240.b" entitled "Leadership and Influence ".
- IS-241.b" entitled "Decision Making and Problem Solving ".
- IS-242.b" entitled "Effective Communication ".
- IS-106.13" entitled "Workplace Violence Awareness Training 2013 ".
- IS-200.b" entitled "ICS for Single Resources and Initial Action Incident
- IS-700.a" entitled "National Incident Management System (NIMS) An Introduction IS-775" entitled "EOC Management and Operations
- IS-800.b" entitled "National Response Framework, An Introduction "
- IS-906" entitled "Basic Workplace Security Awareness ".
- IS-00907" entitled "Active Shooter: What You Can Do
Military Service
United States Air Force, Security Specialist/Force Protection, 1985, 1989
Timeline
Personal Protection Specialist
ST. CHRISTOPHER PROTECTIVE SERVICES
04.2024 - Current
Chief of Police, Director of Emergency Management, Manager of Communications
MERCY HEALTH LORAIN HOSPITAL
08.2022 - 04.2024
LT/Manager Mercy Health Police Department
MERCY HEALTH TOLEDO RURAL HOSPITALS
02.2021 - 08.2022
Manager of Protective Services/Communications
Mercy Health Springfield Regional Medical Center
08.2015 - 02.2021
Building Security Manager
Nationwide Arena
03.2013 - 08.2015
Senior Trainer/Mentor/Subject Matter Expert
Dyncorp Intl.
11.2011 - 12.2012
Correctional Program Specialist
Ohio Department of Rehabilitations and Corrections
01.2005 - 11.2011
Classification Specialist
Ohio Department of Rehabilitations and Corrections
01.2004 - 01.2005
Correctional Officer
Ohio Department of Rehabilitations and Corrections
02.1999 - 02.2004
Chief of Police
West Liberty Ohio
08.1995 - 11.1997
Bachelors Degree in Criminal Justice Leadership/Human Services -
URBANA UNIVERSITY
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