Douglas Adams
Software Test / Quality Assurance Engineer
Bellevue,NE
Summary
Results-driven software quality assurance analyst and engineer with extensive experience in developing and implementing robust testing protocols that enhance product reliability and efficiency. Proficient in a diverse range of testing methodologies, including automated and manual techniques, to effectively identify bugs and ensure adherence to quality standards. Proven track record of collaborating with cross-functional teams to drive continuous improvement in software performance. Committed to delivering high-quality solutions that meet or exceed client expectations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Software Engineer
NPES Recap
01.2025 - 01.2026
- Provided contract support to the Recap development team, using VS Code, Jenkins, Gradle, Java, Angular, and TypeScript to reduce the product backlog in the web application, improving delivery timelines.
Software Engineer in Test
Global Adaptive Planning Program (GAP-CIE, GC2)
01.2019 - 01.2025
- Led the GAP CIE and GC2 programs as subject matter expert, mentoring and guiding new developers through enhanced on-boarding processes, which reduced training time and enabled them to reach full productivity 30% faster, resulting in improved team performance and delivery timelines.
- Monitors and assists in troubleshooting and correcting issues within the Continuous Integration/Continuous Development (CI/CD) pipeline, resulting in an overall decrease in mean time to recovery (MTTR) from broken build states.
- Developed Jenkins jobs to deploy applications on clean virtual machines, enhancing integration testing and efficiency.
- Led on-site testing in collaboration with government managers to ensure full alignment with customer requirements, while facilitating technical reworks with development teams for rapid issue resolution.
Software QA Test Lead
Tigerpaw Software
01.2017 - 01.2019
- Responsible for the development and execution of both manual, functional, regression, and usability tests for the Tigerpaw CRM application. Responsible for software regression test automation, leveraging the Katalon Studio test suites.
- Reported on deviations from the stated requirements and collaborated with the development team to resolve and/or mitigate tracked defects. Advised project management of potential test activity product and project risks.
- Coordinated with Technical Support to manage escalated issues, ensuring all bugs were fully documented and researched prior to development hand-off for efficient resolution.
Education
Bachelor of Science - Computer Information Systems
Bellevue University
Skills
Regression testing
Functional testing
Integration testing
Web-based testing
User acceptance testing
Certification
Certified Tester Foundation Level (CTFL), American Software Testing Qualifications Board (ASTQB)
Timeline
Software Engineer
NPES Recap
01.2025 - 01.2026
Software Engineer in Test
Global Adaptive Planning Program (GAP-CIE, GC2)
01.2019 - 01.2025
Software QA Test Lead
Tigerpaw Software
01.2017 - 01.2019
Bachelor of Science - Computer Information Systems
Bellevue University