Summary
Overview
Work History
Education
Skills
Accomplishments
Awards And Associations
Career Experience
Certification
Languages
Timeline
Generic

Douglas Baker Jr.

Haines City

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Branch Manager

Employbridge – Prologistix | Resource MFG
04.2021 - 02.2025
  • Enhanced recruiting strategies to maximize sales
  • Lead operations team and coordinate with sales team to deliver excellent service to clients
  • Created long term strategies for hiring, training, and guiding recruiters
  • Communicated daily with clients, understand their needs, develop long term relationships
  • Analyzed Power BI data
  • Managed 5-10 salaried direct reports

Selling Branch Manager

People Ready
05.2024 - 10.2024
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Maintained friendly and professional customer interactions.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Complied with regulatory guidelines and requirements.
  • Evaluated and negotiated contracts to procure favorable financial terms.
  • Created financial dashboards to provide insights into key performance indicators.

Operations Manager, Outbound Shipping

Ryder
11.2020 - 04.2021
  • Plan and review, in collaboration with the Logistics Manager, all logistics processes, ensuring that they meet the company standards and customer service specifications
  • Responsible for implementation of health & safety and security initiatives, practices and behaviors and adherence to company rules and policies
  • Meet regularly with team members collectively, as well as on an individual basis to monitor progress towards meeting objectives, track performance, coach and counsel as well as recognizing team and individual successes
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Warehouse Operations Supervisor

MW Cold
10.2018 - 11.2020
  • Recruited and built a team that fit company culture
  • Managed every aspect of warehouse operations; Picking, outbound, inbound, quality control, and inventory
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.

Branch Manager

Aptive Environmental
04.2016 - 10.2018
  • Assisted in opening a new branch in a new market that adhered to safety regulations that abided by local laws
  • Coordinated between salesforce and operations teams to deliver an excellent service experience
  • Managed a team of 30-60 contract sales team members
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Improved overall financial reporting by streamlining control processes and reporting structures.
  • Created financial dashboards to provide insights into key performance indicators.

Client Service Supervisor

Epic Health Services
01.2015 - 04.2016
  • Provided top notch in home medical staffing services for pediatrics across the state of Indiana
  • Recruited, hired, and terminated licensed medical staff
  • Staffed thousands of hours of skilled nursing to increase total revenue
  • Managed department call volume of 100 recruiting calls per day and coordinated department schedules to maximize coverage during peak hours.
  • Generated 5000 hours of billable hours weekly

Education

Bachelor of Science - Physical Education, Business Administration

Saint Joseph’s College
12.2014

Skills

  • Business development expertise
  • Staffing optimization
  • Account analysis expertise
  • Relationship building and management
  • Sales professional
  • Excels in team leadership
  • Coaching and mentoring
  • Financial administration
  • Strategic planning

Accomplishments

  • Improved monthly gross revenue from $90,000 to $275,000 in less than 6 months.
  • Academic All Conference (Great Lakes Valley Conference) Saint Joseph's College 2011,2012,2013,2014
  • Senior Of The Year 2014

Awards And Associations

  • Academic All-Conference, GLVC, 2011, 2012, 2013
  • Physical Education Senior of the Year, 12/13
  • Saint Joseph’s College Men’s Soccer, 08/11 - 11/14

Career Experience

  • People Ready, Haines City, Florida, Selling Branch Manager, 05/24, Present, Responsible for overall financial success of branch, Utilizing recruiting strategies to achieve 99% successful fill rates, Form bonding relationships with current and future hiring managers, Execute sales strategies such as cold calling, door knocking and mail campaigns to bring in new business, Coach and counsel of three hourly recruiters
  • Employbridge – Prologistix | Resource MFG, Haines City, Florida, Branch Manager, 04/21, 10/23, Enhanced recruiting strategies to maximize sales, Lead operations team and coordinate with sales team to deliver excellent service to clients, Created long term strategies for hiring, training, and guiding recruiters, Communicated daily with clients, understand their needs, develop long term relationships, Analyzed Power BI data, Managed 5-10 salaried direct reports
  • Ryder, Greenwood, Indiana, Supervisor, Outbound Shipping, 11/20, 04/21, Supervise, coordinate and oversee day to day logistics operations, Plan and review, in collaboration with the Logistics Manager, all logistics processes, ensuring that they meet the company standards and customer service specifications, Responsible for implementation of health & safety and security initiatives, practices and behaviors and adherence to company rules and policies, Meet regularly with team members collectively, as well as on an individual basis to monitor progress towards meeting objectives, track performance, coach and counsel as well as recognizing team and individual successes
  • MW Cold, Indianapolis, Indiana, Warehouse Operations Supervisor, 10/18, 11/20, Analyze reports and data to improve daily production (Power BI), Lead pre-shift daily meetings, coaching sessions, and trainings with team, Oversee a warehouse team that ensures product is handled safely and efficiently, Troubleshoot issues and audit payroll related to other employees, Recruited and built a team that fit company culture, Managed every aspect of warehouse operations; Picking, outbound, inbound, quality control, and inventory
  • Aptive Environmental, Stamford, Connecticut, Branch Manager, 02/17, 10/18, Assisted in opening a new branch in a new market that adhered to safety regulations that abided by local laws, Coordinated between salesforce and operations teams to deliver an excellent service experience, Executed weekly meetings that evaluated and helped improve the service skills of colleagues, Developed sales strategies that contributed to growing sales operations within the company, Managed profit/loss, Constantly improved areas of operation to increase revenue
  • Aptive Environmental, Indianapolis, Indiana, Service Manager, 04/16, 02/17, Tracked, implemented, and analyzed production that assisted in improving staff relations, Integrated service and sales teams to ensure accounts were serviced correctly, Scheduled and created routes for the month, Carried out morning meetings between staff to discuss the upcoming shift
  • Epic Health Services, Indianapolis, Indiana, Client Service Supervisor, 01/15, 04/16, Provided top notch in home medical staffing services for pediatrics across the state of Indiana, Recruited, hired, and terminated licensed medical staff, Staffed thousands of hours of skilled nursing to increase total revenue

Certification

  • OSHA 10

Languages

English
Full Professional

Timeline

Selling Branch Manager

People Ready
05.2024 - 10.2024

Branch Manager

Employbridge – Prologistix | Resource MFG
04.2021 - 02.2025

Operations Manager, Outbound Shipping

Ryder
11.2020 - 04.2021

Warehouse Operations Supervisor

MW Cold
10.2018 - 11.2020

Branch Manager

Aptive Environmental
04.2016 - 10.2018

Client Service Supervisor

Epic Health Services
01.2015 - 04.2016

Bachelor of Science - Physical Education, Business Administration

Saint Joseph’s College
Douglas Baker Jr.