Educator with extensive experience at MaineHealth Behavioral Health, specializing in crisis management and employee training. Adept at adapting training to diverse needs, fostering a collaborative environment, and driving engagement within teams.
Overview
18
18
years of professional experience
Work History
Educator
MaineHealth Behavioral Health
11.2022 - Current
Provides required, annual crisis management certification (SafetyCare) for employees throughout the MHBH system. As one of the lead instructors, we certified/recertified 589 employees in fiscal year 2024.
Provides in-person BLS and First Aid training for all required MHBH employees. Identified as a super-user for all employees who maintain their CPR certification through RQI.
Serves as 1 of 2 Mental Health Support Specialist (MHSS) trainers for MHBH.
Serves as the training department's representative for the Acuity Resource Team (ART) at Spring Harbor. In collaboration with ART, leads Behavioral Response Drills for Spring Harbor twice a month.
Collaborates with a multidisciplinary team to determine and fulfill training and education needs for employees throughout the MHBH system.
Adapts teaching to meet the needs of employees of various skillsets, experience, physical and learning abilities.
Assists with mandatory online trainings as needed.
Psychiatric Technician
MHBH at Spring Harbor
08.2007 - Current
Responsible for the overall safety and direct care of child and adolescent patients in an acute care, behavioral health setting.
Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising nurses and clinicians, intervening as necessary.
Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm, therapeutic milieu for all.
Implemented behavior modification strategies based on individual patient needs, contributing to improved functioning within daily life activities.
Engaged in routine procedures such as scheduled safety checks, patient and belonging searches, and environmental rounds to ensure a safe milieu.
Have worked this role in several capacities (full time, per diem, day shift, night shift) consistently since August of 2007 - minus my 10 months at Morrison Center in 2022.
Director of Children's Residential
Morrison Center
02.2022 - 10.2022
Responsible for supervising a direct care team of over 40 employees, caring for children with developmental disabilities including Autism, Down Syndrome and Cerebral Palsy.
Cultivated a positive work environment that fostered employee engagement, significantly increased retention rates, and boosted overall team morale.
Responsibilities that included, but were not limited to: hiring, training, scheduling, intake and discharge of clients, performance reviews and supervision, managing timecards, and assisting with direct care, as needed.
Managed our budget effectively to ensure optimal use of resources while ensuring the program had the resources necessary to be successful.
Boosted client and family satisfaction rates through exceptional relationship building and prompt resolution of issues.
Education
Psychology
University of Maine
Orono, ME
Skills
Certified Trainer - SafetyCare
Certified Trainer - BLS and First Aid
Certifed Trainer - Mental Health Support Specialist
Mental Health Admissions Coordinator at Odyssey Behavioral Healthcare. Behavioral Health Services and FacilitiesMental Health Admissions Coordinator at Odyssey Behavioral Healthcare. Behavioral Health Services and Facilities