Owner/Operator
BowInc
04.2020 - 10.2023
Douglas Bowers
Timeline
Marine Service Technician/General Laborer
Cannon Mobile Marine
01.2019 - 02.2022
Owner/Operator
Chip Boy LLC
03.2015 - 07.2018
Owner/ Operator
Douglas Bowers Sole Proprietorship Bimbo Bread
05.2008 - 01.2015
Laborer
S and V Plastering
04.2000 - 06.2005
First Mate
Reel Time Charters Fl
03.1999 - 06.2005
First Mate
Thin Water Charters
01.1999 - 10.2005
High School Diploma -
Key West High School
Associates Degree in Business -
Hillsborough Community College
Hundred Ton Unlimited Masters Captains License -
USGC
Work History
Owner/Operator
BowInc
Edgewater, FL
04.2020 - 10.2023
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Trained and motivated employees to perform daily business functions.
- Implemented effective financial management practices, improving cash flow and profitability.
- Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
- Maintained consistent work levels by establishing large customer base and continuous pipeline of deliveries.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Dropped and hooked trailers.
- Verified contents of inventory loads against Bills of Lading.
- Kept accurate records of cargo delivery and vehicle maintenance.
- Loaded and unloaded products at warehouses and customer locations using hand trucks and pallet jacks.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Hiring and training of team members.
Marine Service Technician/General Laborer
Cannon Mobile Marine
Summerland Key, FL
01.2019 - 02.2022
- Improved vessel safety through meticulous installation, repair, and maintenance of electrical systems, navigation equipment, and steering components.
- Ensured optimal engine performance by executing comprehensive preventive maintenance routines, including oil changes, filter replacements, and belt adjustments.
- Streamlined repair processes with effective communication between team members, leading to increased efficiency in service delivery.
- Safeguarded company assets by maintaining an accurate inventory of tools, equipment, and supplies.
- Promoted adherence to safety regulations within the workshop environment ensuring a hazard-free working space.
- Prepared proposals, cost estimates, presentations and reports for new projects.
- Loaded, unloaded, and moved material to and from storage and production areas.
Owner/Operator
Chip Boy LLC
Homosassa, FL
03.2015 - 07.2018
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Oversaw day-to-day production activities in accordance with business objectives.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Owner/ Operator
Douglas Bowers Sole Proprietorship Bimbo Bread
Homosassa, FL
05.2008 - 01.2015
- Managed day-to-day business operations.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Maximized sales through effective territory management and strategic route planning.
- Collaborated with customers to identify needs and provided catered solutions
- Displayed products properly at customer sites and according to company specifications and policies.
- Developed and implemented promotional strategies to boost sales and customer loyalty.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Consistently exceeded monthly and quarterly sales goals by staying focused on target objectives.
- Implemented effective time management techniques to maximize daily productivity and efficiency on routes.
- Maintained accurate inventory records, ensuring sufficient product availability for customers.
- Maintained up-to-date knowledge of products and services to address customer inquiries
- Utilized data analysis tools to track performance metrics and identify areas for improvement in sales processes.
- Optimized delivery schedules to minimize travel time while maintaining a high level of customer service.
- Represented wide range of products and brands.
- Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
- Managed accounts receivable, ensuring prompt payment from customers and minimizing outstanding balances.
- Enhanced brand visibility within assigned territory through creative merchandising displays at retail locations.
- Analyzed sales and customer data to identify buying trends and offer recommendations.
- Completed daily pre- and post-trip vehicle inspections.
- Assisted with sorting and organizing stockroom items.
- Stocked shelves and loaded orders to prepare deliveries.
- Maintained records of sales and customer information to support accuracy.
- Processed payments, made change, and provided receipts.
- Developed strong customer base through efficient and reliable service.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
First Mate
Thin Water Charters
Big Pine Key, FL
01.1999 - 10.2005
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Handled lines to moor vessels to wharfs, tie up vessels to other vessels and rig towing lines.
- Coordinated with Captain and interior team to develop daily guest activity objectives and weekly itineraries.
- Operated, maintained and repaired ship equipment such as winches and cranes to prevent threats to safety.
- Swept, mopped and wiped down decks and exterior to remove dirt and debris.
- Ensured safe navigation through various types of waterways using advanced technical knowledge in chart reading.
- Identified potential hazards quickly, addressing them proactively to prevent accidents or damage to the vessel.
- Adapted guiding style to suit varying client abilities, resulting in enjoyable experiences regardless of skill level or prior knowledge.
- Educated clients on local fish species, habitats, and techniques for successful catches, leading to an enriching experience.
- Increased repeat clientele by maintaining strong relationships and ensuring memorable guided fishing trips.
- Promoted sustainable fishing practices by educating clients on catch-and-release methods and proper fish handling techniques.
- Efficiently navigated waterways using GPS technology to efficiently transport clients to optimal fishing locations within allotted timeframes.
- Ensured safety of clients during outings by regularly monitoring weather conditions, water currents, and potential hazards.
- Maintained clean and well-organized boats to provide a safe, comfortable environment for clients during trips.
- Assisted clients in obtaining necessary licenses while also educating them about relevant regulations and restrictions surrounding local fisheries.
First Mate
Reel Time Charters Fl
Summerland Key, FL
03.1999 - 06.2005
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Handled lines to moor vessels to wharfs, tie up vessels to other vessels and rig towing lines.
- Ensured safe navigation through various types of waterways using advanced technical knowledge in chart reading.
- Maintained clean and well-organized boats to provide a safe, comfortable environment for clients during trips.
- Established positive relationships with tour members through fun and engaging conversation.
- Adapted guiding style to suit varying client abilities, resulting in enjoyable experiences regardless of skill level or prior knowledge.
- Built personal relationships with guests to promote positive experiences.
- Continuously updated personal expertise on regional fish populations through research and networking with other professionals in the field.
- Promoted sustainable fishing practices by educating clients on catch-and-release methods and proper fish handling techniques.
- Efficiently navigated waterways using GPS technology to efficiently transport clients to optimal fishing locations within allotted timeframes.
- Assisted tour members with luggage, bags and maps while handling other helpful tasks.
- Provided personalized recommendations for additional outdoor activities in the area, contributing to positive client experiences beyond guided tours.
- Streamlined trip preparation process by organizing gear, bait, and necessary permits ahead of each excursion.
- Educated clients on local fish species, habitats, and techniques for successful catches, leading to an enriching experience.
Laborer
S and V Plastering
Big Pine Key, FL
04.2000 - 06.2005
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
- Assisted in reducing material waste by accurately measuring, cutting, and assembling materials as needed.
- Boosted overall project quality through regular site inspections and implementation of corrective actions as needed.
- Reduced material waste by implementing proper mixing techniques and material handling procedures.
Overview
25
25
years of professional experience
Education
High School Diploma -
Key West High School
Key West, FLAssociates Degree in Business -
Hillsborough Community College
Tampa, FLHundred Ton Unlimited Masters Captains License -
USGC
Tampa, FLSkills
- Equipment Repair
- Marketing and Advertising
- Business-to-Business Sales
- Operations Oversight
- Preventative Maintenance
- Finance Management
- Power Tools
- Marketing Strategy Development
- Financial Analysis
- Risk and Mitigation Analysis
- Relationship Management
- Customer Retention
- Capital Expenditure Planning
- Financial Statements
- Sales Growth
- Crisis Management
- Approachable and Outgoing
- Shipping and Receiving
- Vendor Relations
- Management Team Leadership
- Customer Service
- Analytical and Critical Thinker
- Negotiation
- Documentation
Work Preference
Work Type
Full TimePart TimeContract WorkInternshipLocation Preference
On-SiteRemoteHybridImportant To Me
Work-life balanceCareer advancementHealthcare benefitsPaid sick leave401k matchPaid time offFlexible work hoursOutdoor Activities Spear Fishing, Offshore Fishing, Hunting, Boating and Family Activities
Growing up in Key West was amazing. I grew up spear fishing, lobstering, inshore and offshore fishing. Family time would be boating and snorkeling in the beautiful crystal clear waters. We would catch our fish and have the neighbors and family over to share a great meal.
My experience while spear fishing and fishing has taught me patience and persistence as well as self reliance and how to be a self starter.
Summary
Detail-oriented Owner with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures. Organized Route Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator to effectively interact with others. Quick learner with management experience. Talented Route Driver with good route planning, payment handling and customer service skills. Offering 12 years of experience and basic maintenance knowledge. Performance-driven and detail-oriented with methodical approach to following through on every need.