Douglas Olson
Boise,ID
Summary
Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.
Overview
14
14
years of professional experience
Work History
MAINTENANCE
United States Postal Service
Boise, United States
10.2023 - Current
DISTRIBUTION CLERK
United States Postal Service
Boise, United States
01.2011 - 10.2023
- Utilized hand tools, power tools and precision measuring instruments during repair work
- Maintained accurate records of repairs and preventive maintenance activities, including parts used and labor hours
- Read and interpreted equipment manuals and work orders for performing required maintenance and service
- Ensured compliance with company policies and procedures related to distribution activities
- Assisted in resolving customer complaints regarding delays in receiving orders or incorrect items shipped
- Provided excellent customer service when responding to inquiries about order status or product availability
- Utilized computer systems to track mail volume, predict workloads, and generate reports.
204B SUPERVISOR
United States Postal Service
Boise, United States
04.2022 - 10.2022
- Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards
- Developed and implemented performance objectives for all subordinate personnel in order to achieve organizational goals
- Worked closely with upper management to develop strategies for improving operational efficiency within the department
- Assessed staff performance on a regular basis, providing feedback and coaching as necessary to improve results
- Created detailed reports summarizing daily operations, progress towards objectives, and potential areas of improvement.
Education
GED -
Santa Cruz Adult School
Skills
- Problem-Solving Ability
- Power and Hand Tool Use
- Organizational Abilities
- Documentation
- Hardware Installation
- Regulatory Compliance
- Personal Computer Repair
References
- Amanda Stunja, Supervisor Of Distribution Operations, United States Postal Service, 208-965-5794, Amanda.L.Stunja@usps.gov
- Trevor Roller, Distribution Clerk Colleague, United States Postal Service, 208-412-1373, Trevor.Roller@USPS.Gov
- Vicki Amaris, Postmaster, United States Postal Service, 408-613-4772, VLAmaris@att.net
Timeline
MAINTENANCE
United States Postal Service
10.2023 - Current
204B SUPERVISOR
United States Postal Service
04.2022 - 10.2022
DISTRIBUTION CLERK
United States Postal Service
01.2011 - 10.2023
GED -
Santa Cruz Adult School
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