Douglas Coplen
Phoenix,AZ
Summary
Oversees to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Well-versed in processing, monitoring and reviewing high-volume orders in fast-paced environments. Practiced at developing and maintaining productive relationships with vendors, customers and staff. Proficient in Quickbooks and Microsoft. Goal-oriented delivering practical strategies to drive productivity, personnel retainment and process optimization. Excels in creative problem solving on complex operational issues. Proven success providing leadership to teams of 103+.
Overview
15
15
years of professional experience
Work History
Sales/Warehouse Operations Manager
Granite Granite Inc
01.2021 - 04.2024
- Managed daily warehouse operations, resulting in reduced waste and optimized space utilization.
- Successfully managed high-volume periods by allocating resources efficiently and maintaining a smooth workflow, ensuring timely delivery of products.
- Developed employee training programs to enhance skill sets and increase overall productivity within the warehouse team.
- Created an open line of communication between warehouse staff members and upper management, fostering transparency across all levels within the organization.
- Developed a sales strategy to achieve organizational sales goals and revenues.
- Set up and conducted meetings with potential clients and listen to their needs and wants.
- Ensure the availability of stock for sales and demonstrations.
- Ensure all teams have the n escessary resources to preform properly.
Operator/Shop Owner
4DPOOL, LLC
02.2014 - 10.2022
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Worked outside in all weather conditions.
- Performed inspections and routine maintenance on equipment.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Recognized upset conditions, determining cause, and took appropriate corrective action.
- Performed quality assurance tasks to promote accuracy and minimize mistakes.
- Allocating budgets, Implementing Market Strategies.
- Leadership and teamwork with customer focus.
- Recreational administration.
- Personal Educator.
- Maintain all proper chemicals, equipment, and all features.
- Completed all accounts receivables, payroll, and purchase orders.
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
Leadman Electrician
TL Electric
05.2009 - 01.2014
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Maintained and updated all required materials
- Trained and mentored new employees to enable safe and efficient job performance.
- Assisted in employee training, boosting their skills and knowledge base for enhanced job performance.
- Subcontracted with ADOT, read blue prints.
- Set up Intersections, and highway street lighting.
Education
Bachelor of Science - Strategic Business Intelligence
Northern Arizona University
Flagstaff, AZ06.2021
Skills
- Warehouse Layout
- Shipping and receiving
- Order Fulfillment
- Waste Reduction
- Team Management
- Payroll
- Accounting
- Project Management
- Bookkeeping
- Keeping Precise Follow up notes
Timeline
Sales/Warehouse Operations Manager
Granite Granite Inc
01.2021 - 04.2024
Operator/Shop Owner
4DPOOL, LLC
02.2014 - 10.2022
Leadman Electrician
TL Electric
05.2009 - 01.2014
Bachelor of Science - Strategic Business Intelligence
Northern Arizona University
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