Douglas Dale

• Collaborate with all departments to create a Merger Survival Guide for associates merging from Columbia Bank to Umpqua Bank
• Identify early adopters of the new Loan Origination System (LOS)
• Track and report weekly adoption rates and loan closures on the legacy system and loans onboarded to the new system to Leadership
• Publish Monthly LOS Newsletter
• Sharing best practices, and system updates
• Celebrating early adopters
• 100% conversion to the new system within 6 months cutting conversion time in half
• Facilitate LOS bi-monthly All Call (1,000 associates attending)

• Led 6 team members supporting Commercial Lending, Consumer Lending, Leadership Development, and Compliance
• Manage existing programs and facilitate onboarding of new programs to meet the organization's strategic goals
• Onboard new associates, including a 1-day culture and DEI workshop
• Coach, mentor, and develop team members
• Influence Leaders through coaching and facilitation of Leadership workshops
• As Merger champion, conduct Gap Analysis to identify and prioritize onboarding new associates
• Manage training resources and development libraries
• Utilized adult learning theories, and oversaw training design and delivery modalities

• Screen, hire, train, mentor, and coach Float Tellers
• Understand hiring needs by geographic area
• 99% Headcount accuracy to plan
• Track and report turnover rates and utilization

Coordinated a 1 year program creating a hiring pool of internal candidates for hard to fill positions within the Bank.

Program topics include

• Lending, Marketing, Leadership, operations and compliance.