Hi, I’m
Douglas DeFalco
Brooklyn,NY
Summary
A 20 year veteran of working in live music in New York City well versed in all areas of music venue operation. An early pioneer and innovator with a great eye and ear for booking emerging and top tier talent that played a significant role in cultivating and elevating Brooklyn into the major music market it has become in the last two decades.
Overview
21
years of professional experience
Work History
Bowery BallroomNew York
General Manager
04.2023 - 10.2023
Job overview
- The main point of contact for one of the most critically lauded and globally recognized music and entertainment venues in the country
- Facilitate a smooth daily operation of the entire venue
- Duties include overseeing staff, coordinating work schedules, depositing cash, interfacing with artists and talent agents, and maintaining permits.
- Oversaw a security staff of 4-6 individuals, 4 bartenders, 4 tech operators, and crowds that ranged from 300-600 nightly, five to seven days a week.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Managed budget implementations, employee evaluations, and contract details; working with Talent Buyer to ensure contract fulfillment for each artist for each show.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
MurmrrBrooklyn
Operations Manager, Booking
08.2017 - 03.2020
Job overview
- Main Point of Contact for all events at Murmrr, ensuring smooth facilitation and execution of various forms of (2) Entertainment spaces: a 730 seat Theatre, and a 400 capacity Ballroom. Occassionaly doing this simultaneously when both rooms were booked.
- Created scheduling for staff, detailed evening wrap-up reports, and cultivated relationships with outside vendors.
- Coordinated (2) bar set ups complete with small food set up for each show
- Tracked all Production needs with Production Manager for bands, artists, and events of sizes.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed and implemented strategies to maximize customer satisfaction.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Interacted well with customers to build connections and nurture relationships.
Brooklyn BowlBrooklyn
Booker, MoBeat Music Series
01.2015 - 01.2020
Job overview
- Co-created and booked the World Music Series, MoBeat, showcasing local and National Touring acts in various sub-genres of World Music
- Contacted and communicated with over 40 potential bands, facilitated load-in and load-out, and coordinated with production and box office staff.
- Booked over 50 shows for the series in 5 years.
- Collaborated with talent scouts to pursue leads and pitch potential representation.
- Fostered relationships with industry professionals for future connections.
Riis Park Beach BazaarRockaway Beach
Booker/Curator
07.2015 - 07.2019
Job overview
- Produced free, all-ages, outdoor concerts for a beach-bound destination
- Solicited talent, collaborated with tech staff, and ensured smooth production for over 30 bands and DJ's during the four year period.
- Oversaw diverse aspects of talent representation and bookings, confirming efficient operations.
- Implemented and developed marketing plans to promote clients and increase visibility.
- Fostered relationships with industry professionals for future connections.
Brooklyn Night BazaarBrooklyn
Independent Booking + Promotions
11.2011 - 08.2017
Job overview
- Curated high-capacity ticketed shows, negotiated fees for performances, collaborated with technical crew, and promoted shows using social media
- Booked affiliated music gigs and drew large attendance.
- Created and maintained great relationship with various venues of different capacities in Manhattan and Brooklyn where shows took place.
- Created show lineups ranging from 2-10 bands per night depending on scenario
SouthpawBrooklyn
Head + Assistant Booker
09.2002 - 02.2012
Job overview
- Assistant Talent Buyer from 2002-2010 and Head Talent Buyer from 2010-2012
- Booked a diverse array of events, coordinated feature film shoots, comedy shows, and literary events.
- Performed wide-ranging administrative, financial and service-related functions.
- Researched and identified potential opportunities for clients, helping clients advance in industry.
- Developed and sustained extensive database of contacts, helping future clients with networking.
- Created and managed budgets for clients, streamlining financial operations.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Negotiated contracts and terms with agents and talent by attending meetings and creating deals.
- Maintained relationships with high-profile clients in entertainment industry through consistent communication.
- Oversaw diverse aspects of talent representation and bookings, confirming efficient operations.
- Greeted guests in with friendliness and professionalism.
Brooklyn Masonic TempleBrooklyn
Booker/Curator
01.2007 - 01.2012
Job overview
- Procured bands for shows within an authentic Masonic Temple
- Coordinated technical needs, staffing, and multiple bar set-ups.
- Organized entire production by hiring local Sound crew to bring in an entire PA and lighting set up for 10 shows.
- Interfaced with Masons to maintain and comply with building standards.
- Promoted events and exhibits via social media, email and other communication methods.
JellyNYCBrooklyn
Head Talent Buyer / CO-FOUNDER
09.2005 - 08.2008
Job overview
- Co-founded JellyNYC and produced legendary McCarren Pool Parties.
- Stage-managed shows, oversaw PA staff, and booked a wide range of musical artists.
- Collaborated with live production staff for ALL production needs for 27 shows.
- Developed security strategy with security staff of 10 for each shows. Crowds averaged between 2,500-5,000 people per show.
- Maintained large VIP section containing high profile guests
- Cultivated relationship with Community Affairs Dept of local Police Precint to ensure compliance.
Sideshows at Big Apple CircusNew York
Partner, Creator
10.2010 - 10.2010
Job overview
- Co-produced and booked concerts in the Big Apple Circus Tent
- Coordinated sound crews, security teams, and talent wrangling.
- Collaborated with Big Apple Circus Production Manager to ensure seamless transition from Circus Tent to concert space.
- Developed strategies with Production staff to augment sound upgrades necessary for show.
- Developed and implemented strategies to enhance partner relations.
Education
Pennsylvania State UniversityUniversity Park, PA
Bachelor of Arts from Film And Video
05.1992
Skills
- Verbal and Written Communication, Leadership, Negotiation, Problem Solving, Creative Thinking, Project Management
Timeline
General Manager
Bowery Ballroom
04.2023 - 10.2023
Operations Manager, Booking
Murmrr
08.2017 - 03.2020
Booker/Curator
Riis Park Beach Bazaar
07.2015 - 07.2019
Booker, MoBeat Music Series
Brooklyn Bowl
01.2015 - 01.2020
Independent Booking + Promotions
Brooklyn Night Bazaar
11.2011 - 08.2017
Partner, Creator
Sideshows at Big Apple Circus
10.2010 - 10.2010
Booker/Curator
Brooklyn Masonic Temple
01.2007 - 01.2012
Head Talent Buyer / CO-FOUNDER
JellyNYC
09.2005 - 08.2008
Head + Assistant Booker
Southpaw
09.2002 - 02.2012
Pennsylvania State University
Bachelor of Arts from Film And Video