Douglas DeLong Jr
AUBURN
Summary
Seasoned Federal Security Officer from the Department of Homeland Security, TSA, adept in surveillance techniques and incident management. Excelled in delivering top-notch customer service while significantly improving threat response times. Mentored new personnel, enhancing team collaboration and compliance with federal security protocols.
Overview
22
22
years of professional experience
Work History
Federal Security Officer
Department Of Homeland Security, TSA
12.2002 - Current
- Delivered high-quality customer service while enforcing strict security guidelines for visitors entering the premises.
- Ensured compliance with federal regulations by regularly reviewing policies and procedures related to facility security operations.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Improved response time to potential threats with regular training exercises for team members and establishing clear communication protocols.
- Mentored new security officers through hands-on training sessions focused on essential skills such as incident reporting, conflict de-escalation techniques, and patrol procedures.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Education
Bachelor of Science - Public Justice
SUNY College At Oswego
Oswego, NY06-2000
Associate of Science - Liberal Arts And Sciences
Cayuga Community College
Auburn, NY06-1998
Skills
- Public safety
- Access control
- Surveillance techniques
- Threat assessment
- Incident management
- Traffic control
- Security training
- Teamwork and collaboration
- Customer service
- Problem-solving
- Honest and dependable
- Problem-solving abilities
Languages
Spanish
Limited Working
Timeline
Federal Security Officer
Department Of Homeland Security, TSA
12.2002 - Current
Bachelor of Science - Public Justice
SUNY College At Oswego
Associate of Science - Liberal Arts And Sciences
Cayuga Community College
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