Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Generic

Douglas Devine

Sandown,NH

Summary

Results-driven EMS professional equipped with extensive experience in emergency medical services management. Skilled in optimizing operational efficiency and enhancing service quality. Known for fostering team collaboration and adapting to dynamic environments while maintaining high standards.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Director of EMS

Salem, NH Fire Department
06.2002 - Current

Firefighter/Paramedic for the Salem Fire Department since June 2002. For the past six years, I have been the Director of EMS. Responsible for the functions of the Division of EMS including approximately 4200 incidents per year. Focus on collaboration within the department and external partners to improve care, resident support, and new initiatives within the Town of Salem and for the State of New Hampshire. See highlights above for work functions and accomplishments.

Instructor/Coordinator

Salem, NH High School
01.2009 - 01.2019
  • Developed and delivered emergency medical technician course as part of a two-year CTE high school program.
  • Implemented effective classroom management strategies, maintaining a focused and productive learning atmosphere.

Global Technical Support Manager

Parker Hannifin
01.1998 - 01.2002
  • Managed a phone support and global technical response for analytical and industrial gas manufacturers. Included oversight for technicians’ global markets. Technical support is provided to support sales process.
  • Collaborated with cross-functional teams to identify and resolve systemic product issues.

Inside Sales Manager

Neslab Instruments
01.1996 - 01.1998
  • Managed group that was responsible for product recommendations. Coordinated efforts with outside sales, service, and production.
  • Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.

Quality Assurance Technician

Pharm-Eco Laboratories
01.1994 - 01.1996
  • Multiple testing analysis of raw materials and R & D products. Products based primarily on new compounds for cancer research.
  • Performed thorough inspections of incoming materials and outgoing products.
  • Maintained product integrity and optimized workflow while following company good manufacturing practices (GMP).

Quality Assurance Technician and Testing

Inchcape Testomg
01.1993 - 01.1996
  • Processed environmental samples including volatile, water and soil for testing. Processed samples for testing through various instrumentation including GPC, GC and mass spectrometry.

Education

Master of Science - Industrial Organization

Southern New Hampshire University
Hooksett, NH
01.2026

Paramedic Education -

New England EMS Institute
Manchester, NH
01.2002

Bachelor of Science - Biochemistry

Saint Michael’s College
Winooski, VT
05.1994

High School Diploma -

Salem High School
Salem, NH
01.1989

Skills

  • Fire and EMS Instructor I, II and III and Instructor Coordinator
  • NREMT Paramedic
  • Certified Compliance Officer
  • Certified Privacy Officer
  • Designated Infection Control Officer
  • Unit Controlled Drug Coordinator (UCDC)
  • HAZMAT Technician
  • Special Operations Paramedic
  • Disaster preparedness

Accomplishments

  • Collaborated with team of 5 in the development of Cardiac Arrest Protocol Response.
  • Collaborated with team of interagency members in the development of a multi-disciplinary team for assistance for members of the Salem Community.
  • Achieved a 50% increase in EMS Billing revenue through effectively improving data accuracy and documentation quality.

Affiliations

  • Southern New Hampshire Critical Incident Stress Management - Leader
  • Region Two EMS Council - Chair

Certification

  • Paramedic, NREMT
  • HAZAMT Technician
  • Fire & Emergency Instructor III
  • ICISF Critical Incident Stress Management and Peer Counseling

Timeline

Instructor/Coordinator

Salem, NH High School
01.2009 - 01.2019

Director of EMS

Salem, NH Fire Department
06.2002 - Current

Global Technical Support Manager

Parker Hannifin
01.1998 - 01.2002

Inside Sales Manager

Neslab Instruments
01.1996 - 01.1998

Quality Assurance Technician

Pharm-Eco Laboratories
01.1994 - 01.1996

Quality Assurance Technician and Testing

Inchcape Testomg
01.1993 - 01.1996

Master of Science - Industrial Organization

Southern New Hampshire University

Paramedic Education -

New England EMS Institute

Bachelor of Science - Biochemistry

Saint Michael’s College

High School Diploma -

Salem High School
Douglas Devine