Douglas Dorsey
Baltimore,MD
Summary
Proven Tractor Trailer Truck Driver with a track record of enhancing fuel efficiency and customer satisfaction at Normbelle Transportation. Skilled in GPS navigation and vehicle maintenance, coupled with exceptional organizational abilities and a strong work ethic. Achieved a zero-accident driving record through adherence to safety regulations and defensive driving techniques.
Overview
15
15
years of professional experience
Work History
Tractor Trailer Truck Driver
Normbelle Transportation
07.2021 - 12.2023
- Reduced downtime with thorough pre-and post-trip inspections, identifying potential issues before they became problems.
- Collaborated with team members on long-haul assignments to ensure seamless coordination between drivers during shift changes.
- Increased customer satisfaction with courteous service and professional interactions during pickups and dropoffs.
- Maintained a safe driving record through vigilant adherence to traffic laws and safety regulations.
- Improved fuel efficiency by practicing eco-friendly driving techniques and monitoring vehicle performance.
- Navigated challenging road conditions safely, adjusting driving techniques according to weather or traffic situations.
- Maintained up-to-date certifications and licenses required for operation of tractor-trailer vehicles, ensuring ongoing eligibility for employment within the transportation sector.
- Secured cargo for transport using straps, chains, or other appropriate securing devices to prevent damage in transit.
- Utilized GPS navigation systems effectively to determine optimal routing solutions that reduced travel time while avoiding unnecessary risks associated with road hazards or congestion.
- Kept accurate logs of hours driven per day per federal regulations ensuring compliance with mandated rest periods and preventing driver fatigue.
- Contributed to a positive work environment by fostering open communication channels with colleagues and supervisors regarding workplace concerns or suggestions for improvement.
- Enhanced delivery efficiency by optimizing routes and adhering to strict schedules.
- Ensured timely deliveries by effectively communicating with dispatchers, customers, and warehouse personnel.
- Participated in safety meetings to stay informed about changing regulations, industry trends, and best practices for maintaining a secure work environment.
- Exhibited strong problem-solving skills by addressing unforeseen issues that arose during transport such as equipment malfunctions or unexpected detours.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Dropped and hooked trailers and changed configuration of equipment.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Monitored and managed fuel consumption and expenses for management reporting.
- Operated with safety and skill to avoid accidents and delays.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Maximized load safety by balancing, securing, and weighing products.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Verified contents of inventory loads against Bills of Lading.
- Inspected load security and checked for damages.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Completed routine maintenance on truck to keep in working order.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Answered roadside assistance calls for tows and other vehicle support.
Tractor Trailer Truck Driver
Schmidt Baking Company
02.2021 - 06.2021
- Reduced downtime with thorough pre-and post-trip inspections, identifying potential issues before they became problems.
- Increased customer satisfaction with courteous service and professional interactions during pickups and dropoffs.
- Maintained a safe driving record through vigilant adherence to traffic laws and safety regulations.
- Improved fuel efficiency by practicing eco-friendly driving techniques and monitoring vehicle performance.
- Navigated challenging road conditions safely, adjusting driving techniques according to weather or traffic situations.
- Maintained up-to-date certifications and licenses required for operation of tractor-trailer vehicles, ensuring ongoing eligibility for employment within the transportation sector.
- Secured cargo for transport using straps, chains, or other appropriate securing devices to prevent damage in transit.
- Utilized GPS navigation systems effectively to determine optimal routing solutions that reduced travel time while avoiding unnecessary risks associated with road hazards or congestion.
- Maximized vehicle longevity by performing routine maintenance tasks such as oil changes, tire rotations, brake system checks as needed or required by the manufacturer''s recommendations.
- Kept accurate logs of hours driven per day per federal regulations ensuring compliance with mandated rest periods and preventing driver fatigue.
- Contributed to a positive work environment by fostering open communication channels with colleagues and supervisors regarding workplace concerns or suggestions for improvement.
- Assisted in training new drivers on company policies, procedures, safety guidelines, and equipment operation best practices.
- Enhanced delivery efficiency by optimizing routes and adhering to strict schedules.
- Ensured timely deliveries by effectively communicating with dispatchers, customers, and warehouse personnel.
- Participated in safety meetings to stay informed about changing regulations, industry trends, and best practices for maintaining a secure work environment.
- Exhibited strong problem-solving skills by addressing unforeseen issues that arose during transport such as equipment malfunctions or unexpected detours.
- Streamlined loading and unloading processes for faster turnaround times at distribution centers.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Dropped and hooked trailers and changed configuration of equipment.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Monitored and managed fuel consumption and expenses for management reporting.
- Operated with safety and skill to avoid accidents and delays.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Maximized load safety by balancing, securing, and weighing products.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Verified contents of inventory loads against Bills of Lading.
- Inspected load security and checked for damages.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Completed routine maintenance on truck to keep in working order.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Removed and unloaded packages from [Type] trucks for customer deliveries, using extreme care to avoid damage to goods.
- Answered roadside assistance calls for tows and other vehicle support.
Yard Jockey Specialist
CGC Holding INC.
03.2016 - 05.2019
- Assisted with special projects as assigned by management, showcasing adaptability and contributing to overall organizational success.
- Maximized space utilization within the yard, optimizing trailer placement for easy access and efficient movement.
- Increased on-time deliveries by maintaining accurate records of trailer positions and availability.
- Promoted strong relationships with external stakeholders like truck drivers and logistics partners, fostering a positive reputation for the company.
- Minimized downtime during inclement weather conditions by coordinating snow removal efforts promptly and effectively when necessary.
- Demonstrated expertise in operating various types of heavy machinery essential for maneuvering trailers around the yard safely and efficiently.
- Played an integral role in emergency response procedures, keeping calm under pressure and taking appropriate actions to mitigate potential risks.
- Aided in planning future growth by analyzing current capacity trends and providing input on potential expansion opportunities for the yard facility.
- Managed yard inventory effectively, ensuring accurate records of equipment status and timely updates to relevant parties involved in decision-making processes.
- Boosted overall productivity through thorough inspection and maintenance of yard equipment.
- Cultivated a positive working environment through clear communication, active listening, and prompt resolution of employee concerns.
- Provided comprehensive training to new hires, enhancing their understanding of company procedures and promoting safe practices in the yard.
- Collaborated with dispatchers to improve scheduling accuracy, leading to faster response times for loading requests.
- Ensured safety compliance by conducting regular audits of yard operations and addressing potential hazards promptly.
- Enhanced yard efficiency by implementing a streamlined truck parking system.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Completed routine maintenance on truck to keep in working order.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
Floor Technician
Morgan State University
07.2008 - 05.2016
- Demonstrated strong knowledge of various flooring materials and appropriate cleaning methods for each type.
- Collaborated with team members to complete large-scale projects such as stripping and waxing floors efficiently.
- Maintained a professional appearance while interacting with clients and responding to their concerns or requests regarding floor care services.
- Used [Type] equipment to clean and maintain hardwood, ceramic, and laminate floors.
- Worked with supervisor to design detailed floor maintenance schedules based on floor types and foot traffic.
- Quietly waxed, buffed and vacuumed floors in [Type] organization.
- Managed time effectively to ensure all assigned tasks were completed within designated deadlines without compromising quality.
- Increased building appearance by performing routine floor care tasks including sweeping, mopping, and vacuuming.
- Contributed to a positive working environment by collaborating closely with colleagues and assisting them when needed.
- Enhanced workplace safety by promptly addressing spills, debris, and other potential hazards on the floor.
- Performed regular inspections of floors throughout the facility to identify areas requiring additional attention or maintenance.
- Communicated regularly with supervisors regarding progress updates on specific projects or any issues encountered during the course of work.
- Developed proficiency in using various types of floor care machinery through hands-on experience and training sessions.
- Inspected equipment regularly and kept detailed records of floor cleaning supply inventories.
- Ensured proper disposal of waste materials after cleaning jobs were completed, adhering to environmental regulations and company policies.
- Upheld strict adherence to safety guidelines while using chemicals and equipment to prevent accidents or injuries on the job site.
- Improved overall cleanliness by efficiently operating floor maintenance equipment such as scrubbers, buffers, and carpet extractors.
- Provided exceptional customer service by addressing any issues or complaints in a timely manner, maintaining positive relationships with clients.
- Prioritized tasks effectively based on urgency and importance, optimizing productivity during work shifts.
- Assisted in inventory management for cleaning supplies and chemicals, ensuring adequate stock for daily operations.
- Adapted to changing priorities and tasks as needed, demonstrating flexibility and a willingness to learn new skills.
- Exceeded client expectations with thorough attention to detail in all aspects of floor care services provided.
- Cleared trash and debris from over [Number] rooms and office areas regularly.
- Maintained accurate records of completed jobs and supplies used, ensuring proper documentation for company records.
- Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks, and mortar.
- Reduced facility maintenance costs by effectively maintaining and repairing floor care equipment.
- Quickly and efficiently extracted over [Number] square feet of carpet from [Type] rooms.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Maintained floor cleaning and waxing equipment.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Operated buffers and burnishers to clean and polish floors.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Supervised supplies in inventory and submitted reorder requests.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
Education
No Degree - CDL Class-A License
All State Career Center
Baltimore, MD12.2010
High School Diploma -
Forrest Park High School
Baltimore, MD05.1981
Skills
- Organizational abilities
- Truck maintenance basics
- Safe Driving Practices
- Professionalism and Work Ethic
- Load securing knowledge
- Communication abilities
- Patience and Perseverance
- Defensive Driving Techniques
- Vehicle inspection proficiency
- Accident prevention strategies
- Fuel-efficient driving
- Logbook Maintenance
- Commercial Driving Experience
- GPS Navigation Systems
- Emergency response readiness
- Strong Work Ethic
- Safe Driving
- Dependable and reliable
- GPS and route planning
- Class A Commercial Driver's License
- Transportation safety
- Commercial driving
- Inclement weather driving
- Mechanical Knowledge
- Vehicle inspections
- DOT Compliance
- Load security
- Accurate record keeping
- Route Planning
- Customer-Oriented
- Tractor-trailer driving specialist
- Logistics Planning
- Vehicle Maintenance
- Defensive driver training
- Document Management
- Trailer maintenance
- Route logs
- Delivery Scheduling
- Vehicle systems
- Route Management
- Materials Transport
- Attention to Detail
- Critical Thinking
- Decision-Making
- Tractor-Trailer Operation
- Dependable and Cooperative
- Trailer Coupling and Uncoupling
- Assisting customers
- Vehicle Inspection
- Load Inspection
- Visual Inspection
- GPS mapping
- Delivery Documentation
- Document Verification
- Safety and Emergency Equipment
- Map Reading
- Mechanical Troubleshooting
- Valid [Type] driver's license with [Type] endorsement
- Truck Weighing
- State and Federal Regulations
- GPS Applications
- Preventive Maintenance
- Truck Driving
- Work Logging
- CB Radio Communication
- Vehicle Service Documentation
- Quantity and Quality Assessments
- Operating hydraulics
- Truck Cab Computer Operation
- Electric Hand Trucks
- Cargo Security
Timeline
Tractor Trailer Truck Driver
Normbelle Transportation
07.2021 - 12.2023
Tractor Trailer Truck Driver
Schmidt Baking Company
02.2021 - 06.2021
Yard Jockey Specialist
CGC Holding INC.
03.2016 - 05.2019
Floor Technician
Morgan State University
07.2008 - 05.2016
No Degree - CDL Class-A License
All State Career Center
High School Diploma -
Forrest Park High School